GREEN BAY HEALTH SERVICES – GREEN BAY, WI

CMS Verified | 2026-03-01

Green Bay Health Services

1640 SHAWANO AVE, Green Bay, WI 54303
(920) 499-5177
125 beds
All Green Bay facilities
2.0*
Overall
3.0*
Health Inspection
1.0*
Quality Care
3.0*
Staffing
52.62
Score /100
#13676
National Rank

#13676
of 14703 facilities
National
7.0% position
#292
of 323 in WI
State Rank
#8
of 8 in Brown
County Rank
#6
of 6 in Green Bay
City Rank
#2
of 2 in ZIP 54303
ZIP Rank






About Green Bay Health ServicesGreen Bay Health Services is located at 1640 Shawano Ave, Green Bay, WI, reachable at (920) 499-5177. This For profit – Corporation facility operates 125.0 certified beds and serves an average of 59 residents per day. It is part of the North Shore Healthcare network (58 facilities nationwide). Medicare and Medicaid services have been provided since 1983-12-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Green Bay Health Services

Address

1640 Shawano Ave, Green Bay, WI 54303

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 125 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: NORTH SHORE HEALTHCARE

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
❌ Poor (1★) quality of care
Compliance
⚠️ 2 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
52.62
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#13676 of 14703 nationally – #292 of 323 in Wisconsin

Who Is This Facility Best For?

Green Bay Health Services may be considered for families with limited options in Green Bay, WI, but its lower CMS ratings suggest careful due diligence is warranted.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

3 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

1 / 5
Long-Stay QM Rating

1 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightGreen Bay Health Services currently provides 3 hours 22 minutes of total nurse staffing per resident per day, including 54 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover is high at 56.5%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 22 minutes
Nurse Aide Hours1 hour 44 minutes
Licensed Practical Nurse (LPN) Hours44 minutes
Registered Nurse (RN) Hours54 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 5 minutes
Weekend Registered Nurse (RN) Hours47 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 2 fine(s) over the 5-year period, totaling $6,500. 21 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 56.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#13,676
of 14,703
National
Bottom 10%
#292
of 323
WI State
Bottom 10% in WI
#8
of 8
️ Brown County
#8 of 8
#6
of 6
️ Green Bay
#6 of 6
#2
of 2
ZIP 54303
#2 of 2

Nationally, Green Bay Health Services ranks 13676th out of 14,703 facilities (composite score: 52.6/100), placing it in the bottom 25% nationwide. Within WI, it ranks 292nd out of 323 nursing homes. In Green Bay, it ranks 6th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #10,404 nationally and RN hours rank #2,634 nationally (#164 in WI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 3.30 #9,513 / 14,703 #228 / 323 Below average
2023 3.54 #7,489 / 14,703 #175 / 323 Below average
2024 3.25 #10,575 / 14,703 #258 / 323 Below average
2025 3.40 #9,812 / 14,703 #254 / 323 Below average
2026 3.37 #10,404 / 14,703 #283 / 323 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 0.89 #2,936 / 14,703 #174 / 323 Top 25%
2023 1.01 #1,712 / 14,703 #115 / 323 Top 25%
2024 0.56 #6,897 / 14,703 #270 / 323 Above average
2025 0.66 #5,299 / 14,703 #256 / 323 Above average
2026 0.91 #2,634 / 14,703 #164 / 323 Top 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Green Bay Health Services is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1983-12-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (920) 499-5177 or your local Medicaid office to verify current eligibility.

Green Bay Health Services holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (3★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 52.6/100, placing it #13676 of 14703 facilities nationally and #292 of 323 in Wisconsin. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Green Bay Health Services receives a reported average of 3 hours 22 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 54 minutes; Licensed Practical Nurse (LPN) — 44 minutes; Nurse Aide — 1 hour 44 minutes. On weekends, total nurse staffing is 3 hours 5 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 56.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 2 fine(s) over the 5-year period, totaling $6,500. 21 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 56.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Green Bay Health Services ranks 13676th out of 14,703 facilities (composite score: 52.6/100), placing it in the bottom 25% nationwide. Within WI, it ranks 292nd out of 323 nursing homes. In Green Bay, it ranks 6th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #10,404 nationally and RN hours rank #2,634 nationally (#164 in WI). Our composite quality score of 52.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Green Bay, visit: https://nursinghomesnearme.org/wisconsin/green-bay/

Contact and Location

ADR
Address

1640 SHAWANO AVE, Green Bay, WI 54303
Get directions on Google Maps

TEL
LLC
Legal Name

NSH GREEN BAY LLC

MAP
Browse by Location

All Wisconsin ·
Brown County ·
Green Bay ·
ZIP 54303

Facility Details

Number of Certified Beds 125
Average Residents / Day 59 (47% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Brown County, WI
City Green Bay, WI
ZIP Code 54303
Approved Since December 1, 1983
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 525342
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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