Wilora Lake Healthcare is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1995-09-26. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (704) 563-2922 or your local Medicaid office to verify current eligibility.

Wilora Lake Healthcare holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (1★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 75.3/100, placing it #5786 of 14703 facilities nationally and #122 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Wilora Lake Healthcare receives a reported average of 3 hours 6 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 24 minutes; Licensed Practical Nurse (LPN) — 57 minutes; Nurse Aide — 1 hour 46 minutes. On weekends, total nurse staffing is 2 hours 45 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 72.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 3 fine(s) over the 5-year period, totaling $43,524. 32 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 30.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Wilora Lake Healthcare ranks 5786th out of 14,703 facilities (composite score: 75.3/100), placing it in the above average nationwide. Within NC, it ranks 122nd out of 418 nursing homes. In Charlotte, it ranks 8th out of 20 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #12,621 nationally and RN hours rank #10,826 nationally (#288 in NC). Our composite quality score of 75.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Charlotte, visit: https://nursinghomesnearme.org/north_carolina/charlotte/