WILLOWS OF SHELBYVILLE – SHELBYVILLE, IN

CMS Verified | 2026-03-01

Willows Of Shelbyville

2309 S MILLER ST, Shelbyville, IN 46176
(317) 398-9781
121 beds
All Shelbyville facilities
1.0*
Overall
2.0*
Health Inspection
4.0*
Quality Care
1.0*
Staffing
69.79
Score /100
#8399
National Rank

#8399
of 14703 facilities
National
42.9% position
#351
of 507 in IN
State Rank
#4
of 5 in Shelby
County Rank
#3
of 3 in Shelbyville
City Rank
#3
of 3 in ZIP 46176
ZIP Rank






About Willows Of ShelbyvilleWillows Of Shelbyville is located at 2309 S Miller St, Shelbyville, IN, reachable at (317) 398-9781. This Government – City/county facility operates 121.0 certified beds and serves an average of 75 residents per day. Medicare and Medicaid services have been provided since 1967-01-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Willows Of Shelbyville

Address

2309 S Miller St, Shelbyville, IN 46176

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 121 Certified Beds
  • Ownership: Government – City/county
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 5 fine(s) over 5 years
5-Year Trend
Declining over 5 years
69.79
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#8399 of 14703 nationally – #351 of 507 in Indiana

Who Is This Facility Best For?

Willows Of Shelbyville may be considered for families with limited options in Shelbyville, IN, but its lower CMS ratings suggest careful due diligence is warranted. It performs well for short-stay and post-acute rehabilitation patients. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

2 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

5 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightWillows Of Shelbyville currently provides 3 hours 46 minutes of total nurse staffing per resident per day, including 27 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. RN staffing hours have fluctuated between 11 and 27 min/day over the past five years, indicating some instability in skilled nurse coverage. Total nursing staff turnover is high at 58.7%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 46 minutes
Nurse Aide Hours2 hours 23 minutes
Licensed Practical Nurse (LPN) Hours56 minutes
Registered Nurse (RN) Hours27 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 11 minutes
Weekend Registered Nurse (RN) Hours15 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 5 fine(s) over the 5-year period, totaling $11,060. 31 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 54.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#8,399
of 14,703
National
Bottom 43%
#351
of 507
IN State
Bottom 31% in IN
#4
of 5
️ Shelby County
#4 of 5
#3
of 3
️ Shelbyville
#3 of 3
#3
of 3
ZIP 46176
#3 of 3

Nationally, Willows Of Shelbyville ranks 8399th out of 14,703 facilities (composite score: 69.8/100), placing it in the below average nationwide. Within IN, it ranks 351st out of 507 nursing homes. In Shelbyville, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #6,600 nationally and RN hours rank #9,694 nationally (#377 in IN).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank IN State Rank Note
2022 2.51 #13,532 / 14,703 #482 / 507 ⚠️ Bottom 10%
2023 2.54 #13,587 / 14,703 #478 / 507 ⚠️ Bottom 10%
2024 2.67 #13,630 / 14,703 #488 / 507 ⚠️ Bottom 10%
2025 4.09 #4,070 / 14,703 #84 / 507 Above average
2026 3.77 #6,600 / 14,703 #160 / 507 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank IN State Rank Note
2022 0.19 #13,628 / 14,703 #488 / 507 ⚠️ Bottom 10%
2023 0.30 #12,125 / 14,703 #452 / 507 ⚠️ Bottom 25%
2024 0.35 #11,545 / 14,703 #450 / 507 ⚠️ Bottom 25%
2025 0.78 #3,653 / 14,703 #116 / 507 Top 25%
2026 0.46 #9,694 / 14,703 #377 / 507 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Willows Of Shelbyville is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1967-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (317) 398-9781 or your local Medicaid office to verify current eligibility.

Willows Of Shelbyville holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 69.8/100, placing it #8399 of 14703 facilities nationally and #351 of 507 in Indiana. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Willows Of Shelbyville receives a reported average of 3 hours 46 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 27 minutes; Licensed Practical Nurse (LPN) — 56 minutes; Nurse Aide — 2 hours 23 minutes. On weekends, total nurse staffing is 3 hours 11 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 58.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 5 fine(s) over the 5-year period, totaling $11,060. 31 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 54.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Willows Of Shelbyville ranks 8399th out of 14,703 facilities (composite score: 69.8/100), placing it in the below average nationwide. Within IN, it ranks 351st out of 507 nursing homes. In Shelbyville, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #6,600 nationally and RN hours rank #9,694 nationally (#377 in IN). Our composite quality score of 69.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Shelbyville, visit: https://nursinghomesnearme.org/indiana/shelbyville/

Contact and Location

ADR
Address

2309 S MILLER ST, Shelbyville, IN 46176
Get directions on Google Maps

TEL
LLC
Legal Name

MAJOR HOSPITAL

MAP
Browse by Location

All Indiana ·
Shelby County ·
Shelbyville ·
ZIP 46176

Facility Details

Number of Certified Beds 121
Average Residents / Day 75 (63% occupancy)
Ownership Type Government – City/county
Provider Type Medicare and Medicaid
County Shelby County, IN
City Shelbyville, IN
ZIP Code 46176
Approved Since January 1, 1967
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 155022
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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