Willowbrooke Court Sc Ctr At Matthews Glen is certified as a Medicare facility and has been approved to provide these services since 1990-09-06. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (704) 845-6220 or your local Medicaid office to verify current eligibility.

Willowbrooke Court Sc Ctr At Matthews Glen holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (5★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 90.0/100, placing it #562 of 14703 facilities nationally and #12 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Willowbrooke Court Sc Ctr At Matthews Glen receives a reported average of 4 hours 58 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 3 minutes; Licensed Practical Nurse (LPN) — 1 hour 5 minutes; Nurse Aide — 2 hours 50 minutes. On weekends, total nurse staffing is 4 hours 43 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 3 fine(s) over the 5-year period, totaling $1,950. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 12.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Willowbrooke Court Sc Ctr At Matthews Glen ranks 562nd out of 14,703 facilities (composite score: 90.0/100), placing it in the top 5% nationwide. Within NC, it ranks 12th out of 418 nursing homes. In Matthews, it ranks 1st out of 3 facilities. Among facilities sharing its ZIP code, it ranks 1st of 3. For 2026 staffing: total nurse hours rank #1,270 nationally and RN hours rank #1,705 nationally (#23 in NC). Our composite quality score of 90.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Matthews, visit: https://nursinghomesnearme.org/north_carolina/matthews/