Willowbrook Manor is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1994-04-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (810) 733-0290 or your local Medicaid office to verify current eligibility.

Willowbrook Manor holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 63.6/100, placing it #10856 of 14703 facilities nationally and #309 of 423 in Michigan. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Willowbrook Manor receives a reported average of 4 hours 2 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 38 minutes; Licensed Practical Nurse (LPN) — 1 hour 3 minutes; Nurse Aide — 2 hours 20 minutes. On weekends, total nurse staffing is 3 hours 30 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 36.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 3 fine(s) totaling $147,365. 150 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 3 fine(s) totaling $147,365, and 2 Medicare payment denial(s). Total penalties: 5. The Total Weighted Health Survey Score is 83.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Willowbrook Manor ranks 10856th out of 14,703 facilities (composite score: 63.6/100), placing it in the below average nationwide. Within MI, it ranks 309th out of 423 nursing homes. In Flint, it ranks 2nd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #4,622 nationally and RN hours rank #6,003 nationally (#250 in MI). Our composite quality score of 63.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Flint, visit: https://nursinghomesnearme.org/michigan/flint/