Whispering Pines Nursing & Rehab Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-01-22. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (910) 488-0711 or your local Medicaid office to verify current eligibility.

Whispering Pines Nursing & Rehab Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 82.3/100, placing it #2664 of 14703 facilities nationally and #50 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Whispering Pines Nursing & Rehab Center receives a reported average of 4 hours 21 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 25 minutes; Licensed Practical Nurse (LPN) — 48 minutes; Nurse Aide — 3 hours 7 minutes. On weekends, total nurse staffing is 3 hours 44 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 35.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $8,512. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $8,512, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 6.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Whispering Pines Nursing & Rehab Center ranks 2664th out of 14,703 facilities (composite score: 82.3/100), placing it in the top 25% nationwide. Within NC, it ranks 50th out of 418 nursing homes. In Fayetteville, it ranks 2nd out of 8 facilities. Among facilities sharing its ZIP code, it ranks 1st of 4. For 2026 staffing: total nurse hours rank #2,962 nationally and RN hours rank #10,501 nationally (#275 in NC). Our composite quality score of 82.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Fayetteville, visit: https://nursinghomesnearme.org/north_carolina/fayetteville/