Westwood Hills Nursing and Rehabilitation Center – Wilkesboro, NC

CMS Verified | 2026-03-01

Westwood Hills Nursing And Rehabilitation Center

1016 Fletcher Street, Wilkesboro, NC 28697
(336) 667-9261
176 beds
All Wilkesboro facilities
4.0*
Overall
4.0*
Health Inspection
4.0*
Quality Care
3.0*
Staffing
75.25
Score /100
#5808
National Rank

#5808
of 14703 facilities
National
60.5% position
#124
of 418 in NC
State Rank
#2
of 4 in Wilkes
County Rank
#1
of 2 in Wilkesboro
City Rank
#1
of 2 in ZIP 28697
ZIP Rank






About Westwood Hills Nursing And Rehabilitation CenterWestwood Hills Nursing And Rehabilitation Center is located at 1016 Fletcher Street, Wilkesboro, NC, reachable at (336) 667-9261. This For profit – Limited Liability company facility operates 176.0 certified beds and serves an average of 118 residents per day. It is part of the Principle Long Term Care network (44 facilities nationwide). Medicare and Medicaid services have been provided since 1981-07-30. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Westwood Hills Nursing And Rehabilitation Center

Address

1016 Fletcher Street, Wilkesboro, NC 28697

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 176 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: PRINCIPLE LONG TERM CARE

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 7 fine(s) over 5 years
5-Year Trend
Improving over 5 years
75.25
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#5808 of 14703 nationally – #124 of 418 in North Carolina

Who Is This Facility Best For?

Westwood Hills Nursing And Rehabilitation Center is a strong choice for families in the Wilkesboro, NC area seeking a well-inspected, high-quality care environment. It is particularly well-suited for long-term residents based on its Quality Measure scores.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

4 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightWestwood Hills Nursing And Rehabilitation Center currently provides 2 hours 58 minutes of total nurse staffing per resident per day, including 43 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 36.8% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing2 hours 58 minutes
Nurse Aide Hours1 hour 54 minutes
Licensed Practical Nurse (LPN) Hours20 minutes
Registered Nurse (RN) Hours43 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 29 minutes
Weekend Registered Nurse (RN) Hours28 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $8,648. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $8648.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 22.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#5,808
of 14,703
National
Top 40%
#124
of 418
NC State
Top 30% in NC
#2
of 4
️ Wilkes County
#2 of 4
#1
of 2
️ Wilkesboro
Best in city
#1
of 2
ZIP 28697
Best in ZIP

Nationally, Westwood Hills Nursing And Rehabilitation Center ranks 5808th out of 14,703 facilities (composite score: 75.2/100), placing it in the above average nationwide. Within NC, it ranks 124th out of 418 nursing homes. In Wilkesboro, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #13,306 nationally and RN hours rank #4,603 nationally (#84 in NC).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NC State Rank Note
2022 2.76 #12,903 / 14,703 #369 / 418 ⚠️ Bottom 25%
2023 3.23 #10,206 / 14,703 #278 / 418 Below average
2024 2.91 #12,958 / 14,703 #375 / 418 ⚠️ Bottom 25%
2025 3.13 #12,148 / 14,703 #348 / 418 ⚠️ Bottom 25%
2026 2.96 #13,306 / 14,703 #389 / 418 ⚠️ Bottom 10%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NC State Rank Note
2022 0.63 #6,341 / 14,703 #119 / 418 Above average
2023 0.64 #5,491 / 14,703 #115 / 418 Above average
2024 0.62 #5,710 / 14,703 #112 / 418 Above average
2025 0.72 #4,481 / 14,703 #84 / 418 Above average
2026 0.72 #4,603 / 14,703 #84 / 418 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Westwood Hills Nursing And Rehabilitation Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1981-07-30. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (336) 667-9261 or your local Medicaid office to verify current eligibility.

Westwood Hills Nursing And Rehabilitation Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 75.2/100, placing it #5808 of 14703 facilities nationally and #124 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Westwood Hills Nursing And Rehabilitation Center receives a reported average of 2 hours 58 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 43 minutes; Licensed Practical Nurse (LPN) — 20 minutes; Nurse Aide — 1 hour 54 minutes. On weekends, total nurse staffing is 2 hours 29 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 36.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $8,648. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $8,648, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 22.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Westwood Hills Nursing And Rehabilitation Center ranks 5808th out of 14,703 facilities (composite score: 75.2/100), placing it in the above average nationwide. Within NC, it ranks 124th out of 418 nursing homes. In Wilkesboro, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #13,306 nationally and RN hours rank #4,603 nationally (#84 in NC). Our composite quality score of 75.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Wilkesboro, visit: https://nursinghomesnearme.org/north_carolina/wilkesboro/

Contact and Location

ADR
Address

1016 Fletcher Street, Wilkesboro, NC 28697
Get directions on Google Maps

TEL
LLC
Legal Name

EAGLE PEAK LTC GROUP, LLC

MAP

Facility Details

Number of Certified Beds 176
Average Residents / Day 118 (67% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Wilkes County, NC
City Wilkesboro, NC
ZIP Code 28697
Approved Since July 30, 1981
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 345205
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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