Westside Oaks Rehabilitation & Nursing Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1979-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (904) 786-7331 or your local Medicaid office to verify current eligibility.

Westside Oaks Rehabilitation & Nursing Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 68.9/100, placing it #8802 of 14703 facilities nationally and #551 of 694 in Florida. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Westside Oaks Rehabilitation & Nursing Center receives a reported average of 3 hours 35 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 28 minutes; Licensed Practical Nurse (LPN) — 49 minutes; Nurse Aide — 2 hours 18 minutes. On weekends, total nurse staffing is 3 hours 17 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 41.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Westside Oaks Rehabilitation & Nursing Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $96,892. 9 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $96,892, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 222.5 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Westside Oaks Rehabilitation & Nursing Center ranks 8802nd out of 14,703 facilities (composite score: 68.9/100), placing it in the below average nationwide. Within FL, it ranks 551st out of 694 nursing homes. In Jacksonville, it ranks 29th out of 33 facilities. For 2026 staffing: total nurse hours rank #8,173 nationally and RN hours rank #9,347 nationally (#528 in FL). Our composite quality score of 68.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Jacksonville, visit: https://nursinghomesnearme.org/florida/jacksonville/