VILLAGE CREST CENTER FOR HEALTH & REHABILITATION – NEW MILFORD, CT

CMS Verified | 2026-03-01

Village Crest Center For Health & Rehabilitation

19 POPLAR STREET, New Milford, CT 6776
(860) 354-9365
95 beds
All New Milford facilities
3.0*
Overall
3.0*
Health Inspection
4.0*
Quality Care
3.0*
Staffing
73.74
Score /100
#6542
National Rank

#6542
of 14703 facilities
National
55.5% position
#92
of 191 in CT
State Rank
#3
of 9 in Nw Hills
County Rank
#1
of 2 in New Milford
City Rank
#1
of 2 in ZIP 6776
ZIP Rank






About Village Crest Center For Health & RehabilitationVillage Crest Center For Health & Rehabilitation is located at 19 Poplar Street, New Milford, CT, reachable at (860) 354-9365. This For profit – Corporation facility operates 95.0 certified beds and serves an average of 86 residents per day. It is part of the National Health Care Associates network (43 facilities nationwide). Medicare and Medicaid services have been provided since 1971-09-02. The facility currently holds a average (3-star) overall CMS rating.
Facility

Village Crest Center For Health & Rehabilitation

Address

19 Poplar Street, New Milford, CT 6776

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 95 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: NATIONAL HEALTH CARE ASSOCIATES

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 6 fine(s) over 5 years
5-Year Trend
Declining over 5 years
73.74
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#6542 of 14703 nationally – #92 of 191 in Connecticut

Who Is This Facility Best For?

Village Crest Center For Health & Rehabilitation offers a mid-range care option in New Milford, CT. It is particularly well-suited for long-term residents based on its Quality Measure scores.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightVillage Crest Center For Health & Rehabilitation currently provides 3 hours 39 minutes of total nurse staffing per resident per day, including 31 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 38.4% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 39 minutes
Nurse Aide Hours2 hours 13 minutes
Licensed Practical Nurse (LPN) Hours56 minutes
Registered Nurse (RN) Hours31 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 21 minutes
Weekend Registered Nurse (RN) Hours17 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $24,418. No substantiated complaints have been recorded in the available data.
Number of Fines (current period) 2
Total Fines Amount $24418.0
Payment Denials 0
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 72.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#6,542
of 14,703
National
Top 44%
#92
of 191
CT State
Top 48% in CT
#3
of 9
️ Nw Hills County
#3 of 9
#1
of 2
️ New Milford
Best in city
#1
of 2
ZIP 6776
Best in ZIP

Nationally, Village Crest Center For Health & Rehabilitation ranks 6542nd out of 14,703 facilities (composite score: 73.7/100), placing it in the above average nationwide. Within CT, it ranks 92nd out of 191 nursing homes. In New Milford, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #7,603 nationally and RN hours rank #8,615 nationally (#127 in CT).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank CT State Rank Note
2022 3.52 #7,724 / 14,703 #91 / 191 Below average
2023 3.20 #10,472 / 14,703 #142 / 191 Below average
2024 3.33 #9,792 / 14,703 #139 / 191 Below average
2025 3.68 #7,128 / 14,703 #83 / 191 Above average
2026 3.65 #7,603 / 14,703 #108 / 191 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank CT State Rank Note
2022 0.58 #7,210 / 14,703 #115 / 191 Above average
2023 0.59 #6,285 / 14,703 #107 / 191 Above average
2024 0.51 #8,067 / 14,703 #133 / 191 Below average
2025 0.55 #7,304 / 14,703 #98 / 191 Above average
2026 0.51 #8,615 / 14,703 #127 / 191 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Village Crest Center For Health & Rehabilitation is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1971-09-02. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (860) 354-9365 or your local Medicaid office to verify current eligibility.

Village Crest Center For Health & Rehabilitation holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 73.7/100, placing it #6542 of 14703 facilities nationally and #92 of 191 in Connecticut. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Village Crest Center For Health & Rehabilitation receives a reported average of 3 hours 39 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 31 minutes; Licensed Practical Nurse (LPN) — 56 minutes; Nurse Aide — 2 hours 13 minutes. On weekends, total nurse staffing is 3 hours 21 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 38.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $24,418. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $24,418, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 72.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Village Crest Center For Health & Rehabilitation ranks 6542nd out of 14,703 facilities (composite score: 73.7/100), placing it in the above average nationwide. Within CT, it ranks 92nd out of 191 nursing homes. In New Milford, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #7,603 nationally and RN hours rank #8,615 nationally (#127 in CT). Our composite quality score of 73.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in New Milford, visit: https://nursinghomesnearme.org/connecticut/new-milford/

Contact and Location

ADR
Address

19 POPLAR STREET, New Milford, CT 6776
Get directions on Google Maps

TEL
LLC
Legal Name

NEW MILFORD CROSSINGS LLC

MAP
Browse by Location

All Connecticut ·
Nw Hills County ·
New Milford ·
ZIP 6776

Facility Details

Number of Certified Beds 95
Average Residents / Day 86 (91% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Nw Hills County, CT
City New Milford, CT
ZIP Code 6776
Approved Since September 2, 1971
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 075208
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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