Victoria Haven Nursing Facility is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1994-03-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (781) 762-0858 or your local Medicaid office to verify current eligibility.

Victoria Haven Nursing Facility holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 77.7/100, placing it #4670 of 14703 facilities nationally and #109 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Victoria Haven Nursing Facility receives a reported average of 4 hours 18 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 29 minutes; Licensed Practical Nurse (LPN) — 59 minutes; Nurse Aide — 2 hours 50 minutes. On weekends, total nurse staffing is 4 hours 5 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 36.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $40,641. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $40,641, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 69.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Victoria Haven Nursing Facility ranks 4670th out of 14,703 facilities (composite score: 77.7/100), placing it in the above average nationwide. Within MA, it ranks 109th out of 341 nursing homes. In Norwood, it ranks 2nd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 4. For 2026 staffing: total nurse hours rank #3,197 nationally and RN hours rank #9,221 nationally (#235 in MA). Our composite quality score of 77.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Norwood, visit: https://nursinghomesnearme.org/massachusetts/norwood/