Universal Health Care/North Raleigh is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2004-06-07. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (919) 872-7033 or your local Medicaid office to verify current eligibility.

Universal Health Care/North Raleigh holds an overall CMS (Centers for Medicare & Medicaid Services) rating of N/A out of 5 stars. This is made up of three components: Health Inspection (N/A★), Staffing (N/A★), and Quality of Resident Care (N/A★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 48.4/100, placing it #14160 of 14703 facilities nationally and #388 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Universal Health Care/North Raleigh receives a reported average of 3 hours 53 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 36 minutes; Licensed Practical Nurse (LPN) — 59 minutes; Nurse Aide — 2 hours 17 minutes. On weekends, total nurse staffing is 3 hours 18 minutes per resident per day. The CMS Staffing Rating for this facility is N/A out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 66.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 3 fine(s) totaling $326,170. 149 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 3 fine(s) totaling $326,170, and 2 Medicare payment denial(s). Total penalties: 5. The Total Weighted Health Survey Score is 333.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Universal Health Care/North Raleigh ranks 14160th out of 14,703 facilities (composite score: 48.4/100), placing it in the bottom 25% nationwide. Within NC, it ranks 388th out of 418 nursing homes. In Raleigh, it ranks 11th out of 11 facilities. For 2026 staffing: total nurse hours rank #5,714 nationally and RN hours rank #6,555 nationally (#134 in NC). Our composite quality score of 48.4/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Raleigh, visit: https://nursinghomesnearme.org/north_carolina/raleigh/