Twin Willows Nursing Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2004-10-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (618) 548-0542 or your local Medicaid office to verify current eligibility.

Twin Willows Nursing Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (4★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 57.3/100, placing it #12789 of 14703 facilities nationally and #393 of 668 in Illinois. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Twin Willows Nursing Center receives a reported average of 4 hours 3 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 32 minutes; Licensed Practical Nurse (LPN) — 53 minutes; Nurse Aide — 2 hours 38 minutes. On weekends, total nurse staffing is 3 hours 45 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 38.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 3 fine(s) over the 5-year period, totaling $1,950. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 60.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Twin Willows Nursing Center ranks 12789th out of 14,703 facilities (composite score: 57.3/100), placing it in the bottom 25% nationwide. Within IL, it ranks 393rd out of 668 nursing homes. In Salem, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #4,523 nationally and RN hours rank #8,156 nationally (#406 in IL). Our composite quality score of 57.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Salem, visit: https://nursinghomesnearme.org/illinois/salem/