The Willows At East Lansing is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2014-05-16. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (517) 203-4042 or your local Medicaid office to verify current eligibility.

The Willows At East Lansing holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (3★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 82.3/100, placing it #2670 of 14703 facilities nationally and #74 of 423 in Michigan. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Willows At East Lansing receives a reported average of 3 hours 46 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 21 minutes; Licensed Practical Nurse (LPN) — 27 minutes; Nurse Aide — 1 hour 58 minutes. On weekends, total nurse staffing is 3 hours 10 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 34.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 8 fine(s) over the 5-year period, totaling $59,800. 44 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 42.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Willows At East Lansing ranks 2670th out of 14,703 facilities (composite score: 82.3/100), placing it in the top 25% nationwide. Within MI, it ranks 74th out of 423 nursing homes. In East Lansing, it ranks 1st out of 4 facilities. Among facilities sharing its ZIP code, it ranks 1st of 4. For 2026 staffing: total nurse hours rank #6,579 nationally and RN hours rank #779 nationally (#22 in MI). Our composite quality score of 82.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in East Lansing, visit: https://nursinghomesnearme.org/michigan/east-lansing/