THE VILLAGE AT INCARNATE WORD – SAN ANTONIO, TX

CMS Verified | 2026-03-01

The Village At Incarnate Word

4707 BROADWAY STREET, San Antonio, TX 78209
(210) 829-7561
60 beds
All San Antonio facilities
4.0*
Overall
4.0*
Health Inspection
4.0*
Quality Care
3.0*
Staffing
76.19
Score /100
#5354
National Rank

#5354
of 14703 facilities
National
63.6% position
#303
of 1177 in TX
State Rank
#25
of 62 in Bexar
County Rank
#25
of 58 in San Antonio
City Rank
#3
of 4 in ZIP 78209
ZIP Rank






About The Village At Incarnate WordThe Village At Incarnate Word is located at 4707 Broadway Street, San Antonio, TX, reachable at (210) 829-7561. This Non profit – Corporation facility operates 60.0 certified beds and serves an average of 54 residents per day. Medicare and Medicaid services have been provided since 2021-06-03. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

The Village At Incarnate Word

Address

4707 Broadway Street, San Antonio, TX 78209

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 60 Certified Beds
  • Ownership: Non profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 6 fine(s) over 5 years
5-Year Trend
Declining over 5 years
76.19
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#5354 of 14703 nationally – #303 of 1177 in Texas

Who Is This Facility Best For?

The Village At Incarnate Word is a strong choice for families in the San Antonio, TX area seeking a well-inspected, high-quality care environment. It is particularly well-suited for long-term residents based on its Quality Measure scores.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

4 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightThe Village At Incarnate Word currently provides 4 hours 3 minutes of total nurse staffing per resident per day, including 22 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 43.1% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 3 minutes
Nurse Aide Hours2 hours 44 minutes
Licensed Practical Nurse (LPN) Hours58 minutes
Registered Nurse (RN) Hours22 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 36 minutes
Weekend Registered Nurse (RN) Hours16 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 6 fine(s) over the 5-year period, totaling $4,875. No substantiated complaints have been recorded in the available data.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 37.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#5,354
of 14,703
National
Top 36%
#303
TX State
Top 26% in TX
#25
of 62
️ Bexar County
#25 of 62
#25
of 58
️ San Antonio
#25 of 58
#3
of 4
ZIP 78209
#3 of 4

Nationally, The Village At Incarnate Word ranks 5354th out of 14,703 facilities (composite score: 76.2/100), placing it in the above average nationwide. Within TX, it ranks 303rd out of 1,177 nursing homes. In San Antonio, it ranks 25th out of 58 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 4. For 2026 staffing: total nurse hours rank #4,488 nationally and RN hours rank #11,743 nationally (#616 in TX).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank TX State Rank Note
2022 #14,124 / 14,703 #1,132 / 1,177 ⚠️ Bottom 5%
2023 3.76 #5,700 / 14,703 #212 / 1,177 Above average
2024 4.13 #3,506 / 14,703 #96 / 1,177 Top 25%
2025 4.09 #4,071 / 14,703 #120 / 1,177 Above average
2026 4.05 #4,488 / 14,703 #109 / 1,177 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank TX State Rank Note
2022 #14,124 / 14,703 #1,132 / 1,177 ⚠️ Bottom 5%
2023 0.34 #11,410 / 14,703 #498 / 1,177 ⚠️ Bottom 25%
2024 0.48 #8,582 / 14,703 #212 / 1,177 Below average
2025 0.35 #11,755 / 14,703 #600 / 1,177 ⚠️ Bottom 25%
2026 0.36 #11,743 / 14,703 #616 / 1,177 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

The Village At Incarnate Word is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2021-06-03. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (210) 829-7561 or your local Medicaid office to verify current eligibility.

The Village At Incarnate Word holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 76.2/100, placing it #5354 of 14703 facilities nationally and #303 of 1177 in Texas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Village At Incarnate Word receives a reported average of 4 hours 3 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 22 minutes; Licensed Practical Nurse (LPN) — 58 minutes; Nurse Aide — 2 hours 44 minutes. On weekends, total nurse staffing is 3 hours 36 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 43.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 6 fine(s) over the 5-year period, totaling $4,875. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 37.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Village At Incarnate Word ranks 5354th out of 14,703 facilities (composite score: 76.2/100), placing it in the above average nationwide. Within TX, it ranks 303rd out of 1,177 nursing homes. In San Antonio, it ranks 25th out of 58 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 4. For 2026 staffing: total nurse hours rank #4,488 nationally and RN hours rank #11,743 nationally (#616 in TX). Our composite quality score of 76.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in San Antonio, visit: https://nursinghomesnearme.org/texas/san-antonio/

Contact and Location

ADR
Address

4707 BROADWAY STREET, San Antonio, TX 78209
Get directions on Google Maps

TEL
LLC
Legal Name

INCARNATE WORD RETIREMENT COMMUNITY, INC.

MAP
Browse by Location

All Texas ·
Bexar County ·
San Antonio ·
ZIP 78209

Facility Details

Number of Certified Beds 60
Average Residents / Day 54 (90% occupancy)
Ownership Type Non profit – Corporation
Provider Type Medicare and Medicaid
County Bexar County, TX
City San Antonio, TX
ZIP Code 78209
Approved Since June 3, 2021
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 676498
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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