THE PINES AT UTICA CENTER FOR NURSING AND REHAB – UTICA, NY

CMS Verified | 2026-03-01

The Pines At Utica Center For Nursing And Rehab

1800 BUTTERFIELD AVE, Utica, NY 13501
(315) 797-3570
117 beds
All Utica facilities
1.0*
Overall
2.0*
Health Inspection
2.0*
Quality Care
1.0*
Staffing
61.13
Score /100
#11728
National Rank

#11728
of 14703 facilities
National
20.2% position
#521
of 596 in NY
State Rank
#12
of 17 in Oneida
County Rank
#5
of 6 in Utica
City Rank
#4
of 4 in ZIP 13501
ZIP Rank






About The Pines At Utica Center For Nursing And RehabThe Pines At Utica Center For Nursing And Rehab is located at 1800 Butterfield Ave, Utica, NY, reachable at (315) 797-3570. This For profit – Limited Liability company facility operates 117.0 certified beds and serves an average of 111 residents per day. It is part of the National Health Care Associates network (43 facilities nationwide). Medicare and Medicaid services have been provided since 1973-01-14. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

The Pines At Utica Center For Nursing And Rehab

Address

1800 Butterfield Ave, Utica, NY 13501

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 117 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: NATIONAL HEALTH CARE ASSOCIATES

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 4 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
61.13
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#11728 of 14703 nationally – #521 of 596 in New York

Who Is This Facility Best For?

The Pines At Utica Center For Nursing And Rehab may be considered for families with limited options in Utica, NY, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

2 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

3 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightThe Pines At Utica Center For Nursing And Rehab currently provides 3 hours 30 minutes of total nurse staffing per resident per day, including 22 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 45.8% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 30 minutes
Nurse Aide Hours2 hours
Licensed Practical Nurse (LPN) Hours1 hour 8 minutes
Registered Nurse (RN) Hours22 minutes
Physical Therapist Hours5 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 58 minutes
Weekend Registered Nurse (RN) Hours12 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $8,788. 14 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $8788.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 60.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#11,728
of 14,703
National
Bottom 20%
#521
of 596
NY State
Bottom 13% in NY
#12
of 17
️ Oneida County
#12 of 17
#5
of 6
️ Utica
#5 of 6
#4
of 4
ZIP 13501
#4 of 4

Nationally, The Pines At Utica Center For Nursing And Rehab ranks 11728th out of 14,703 facilities (composite score: 61.1/100), placing it in the bottom 25% nationwide. Within NY, it ranks 521st out of 596 nursing homes. In Utica, it ranks 5th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #9,136 nationally and RN hours rank #11,695 nationally (#517 in NY).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NY State Rank Note
2022 3.42 #8,526 / 14,703 #240 / 596 Below average
2023 3.57 #7,267 / 14,703 #223 / 596 Above average
2024 3.37 #9,453 / 14,703 #337 / 596 Below average
2025 3.44 #9,474 / 14,703 #320 / 596 Below average
2026 3.50 #9,136 / 14,703 #301 / 596 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NY State Rank Note
2022 0.48 #9,252 / 14,703 #411 / 596 Below average
2023 0.37 #10,881 / 14,703 #505 / 596 Below average
2024 0.52 #7,818 / 14,703 #349 / 596 Below average
2025 0.38 #11,248 / 14,703 #497 / 596 ⚠️ Bottom 25%
2026 0.36 #11,695 / 14,703 #517 / 596 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

The Pines At Utica Center For Nursing And Rehab is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1973-01-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (315) 797-3570 or your local Medicaid office to verify current eligibility.

The Pines At Utica Center For Nursing And Rehab holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 61.1/100, placing it #11728 of 14703 facilities nationally and #521 of 596 in New York. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Pines At Utica Center For Nursing And Rehab receives a reported average of 3 hours 30 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 22 minutes; Licensed Practical Nurse (LPN) — 1 hour 8 minutes; Nurse Aide — 2 hours. On weekends, total nurse staffing is 2 hours 58 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 45.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $8,788. 14 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $8,788, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 60.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Pines At Utica Center For Nursing And Rehab ranks 11728th out of 14,703 facilities (composite score: 61.1/100), placing it in the bottom 25% nationwide. Within NY, it ranks 521st out of 596 nursing homes. In Utica, it ranks 5th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #9,136 nationally and RN hours rank #11,695 nationally (#517 in NY). Our composite quality score of 61.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Utica, visit: https://nursinghomesnearme.org/new_york/utica/

Contact and Location

ADR
Address

1800 BUTTERFIELD AVE, Utica, NY 13501
Get directions on Google Maps

TEL
LLC
Legal Name

UTICA CROSSINGS LLC

MAP
Browse by Location

All New York ·
Oneida County ·
Utica ·
ZIP 13501

Facility Details

Number of Certified Beds 117
Average Residents / Day 111 (95% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Oneida County, NY
City Utica, NY
ZIP Code 13501
Approved Since January 14, 1973
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 335374
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org