About The Pines At Utica Center For Nursing And RehabThe Pines At Utica Center For Nursing And Rehab is located at 1800 Butterfield Ave, Utica, NY, reachable at (315) 797-3570. This For profit – Limited Liability company facility operates 117.0 certified beds and serves an average of 111 residents per day. It is part of the National Health Care Associates network (43 facilities nationwide). Medicare and Medicaid services have been provided since 1973-01-14. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
#11728 of 14703 nationally – #521 of 596 in New York
Who Is This Facility Best For?
The Pines At Utica Center For Nursing And Rehab may be considered for families with limited options in Utica, NY, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.
Overall Rating 2022-2026
Total Nurse Hours/Day 2022-2026
Current Ratings (2026)
Overall Rating
★★★★★1 / 5
Health Inspection
★★★★★2 / 5
Staffing Rating
★★★★★1 / 5
Quality Measures (QM)
★★★★★2 / 5
Long-Stay QM Rating
★★★★★3 / 5
Short-Stay QM Rating
★★★★★1 / 5
5-Year Rating Trends
Overall Rating
Health Inspection Rating
Quality of Care (QM)
Staffing Rating
Average Residents per Day
Occupancy % (Residents / Beds)
Staffing InsightThe Pines At Utica Center For Nursing And Rehab currently provides 3 hours 30 minutes of total nurse staffing per resident per day, including 22 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 45.8% — above the national average of ~35%.
Current Staffing Hours Per Resident Per Day (2026)
National average total nurse staffing is approximately 3.5 hours per day
Weekend Staffing Hours Per Resident Per Day (2026)
Weekend Total Nurse Hours2 hours 58 minutes
Weekend Registered Nurse (RN) Hours12 minutes
Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.
5-Year Staffing Trends
Total Nurse Hours/Day
Registered Nurse (RN) Hours/Day
Licensed Practical Nurse (LPN) Hours/Day
Nurse Aide Hours/Day
Total Staff Turnover %
Registered Nurse (RN) Turnover %
Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $8,788. 14 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Nationally, The Pines At Utica Center For Nursing And Rehab ranks 11728th out of 14,703 facilities (composite score: 61.1/100), placing it in the bottom 25% nationwide. Within NY, it ranks 521st out of 596 nursing homes. In Utica, it ranks 5th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #9,136 nationally and RN hours rank #11,695 nationally (#517 in NY).
Total Nurse Staffing – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
NY State Rank
Note
2022
3.42
#8,526 / 14,703
#240 / 596
Below average
2023
3.57
#7,267 / 14,703
#223 / 596
Above average
2024
3.37
#9,453 / 14,703
#337 / 596
Below average
2025
3.44
#9,474 / 14,703
#320 / 596
Below average
2026
3.50
#9,136 / 14,703
#301 / 596
Below average
Registered Nurse (RN) Hours – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
NY State Rank
Note
2022
0.48
#9,252 / 14,703
#411 / 596
Below average
2023
0.37
#10,881 / 14,703
#505 / 596
Below average
2024
0.52
#7,818 / 14,703
#349 / 596
Below average
2025
0.38
#11,248 / 14,703
#497 / 596
⚠️ Bottom 25%
2026
0.36
#11,695 / 14,703
#517 / 596
⚠️ Bottom 25%
Total Nurse Rank – National (lower number = better)
Registered Nurse Rank – National (lower number = better)
Frequently Asked Questions
The Pines At Utica Center For Nursing And Rehab is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1973-01-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (315) 797-3570 or your local Medicaid office to verify current eligibility.
The Pines At Utica Center For Nursing And Rehab holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 61.1/100, placing it #11728 of 14703 facilities nationally and #521 of 596 in New York. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.
Each resident at The Pines At Utica Center For Nursing And Rehab receives a reported average of 3 hours 30 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 22 minutes; Licensed Practical Nurse (LPN) — 1 hour 8 minutes; Nurse Aide — 2 hours. On weekends, total nurse staffing is 2 hours 58 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 45.8%. Families are encouraged to ask about current staffing schedules during their facility visit.
In the current reporting period, the facility received 1 fine(s) totaling $8,788. 14 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $8,788, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 60.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.
Nationally, The Pines At Utica Center For Nursing And Rehab ranks 11728th out of 14,703 facilities (composite score: 61.1/100), placing it in the bottom 25% nationwide. Within NY, it ranks 521st out of 596 nursing homes. In Utica, it ranks 5th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #9,136 nationally and RN hours rank #11,695 nationally (#517 in NY). Our composite quality score of 61.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Utica, visit: https://nursinghomesnearme.org/new_york/utica/
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.