The Palms At Florence is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1978-07-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (843) 669-3502 or your local Medicaid office to verify current eligibility.

The Palms At Florence holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 82.8/100, placing it #2459 of 14703 facilities nationally and #44 of 187 in South Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Palms At Florence receives a reported average of 4 hours 12 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 32 minutes; Licensed Practical Nurse (LPN) — 1 hour 17 minutes; Nurse Aide — 2 hours 24 minutes. On weekends, total nurse staffing is 3 hours 28 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 38.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $7,901. One substantiated complaint was recorded across the 5-year period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $7,901, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 14.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Palms At Florence ranks 2459th out of 14,703 facilities (composite score: 82.8/100), placing it in the top 25% nationwide. Within SC, it ranks 44th out of 187 nursing homes. In Florence, it ranks 3rd out of 8 facilities. For 2026 staffing: total nurse hours rank #3,616 nationally and RN hours rank #8,167 nationally (#87 in SC). Our composite quality score of 82.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Florence, visit: https://nursinghomesnearme.org/south_carolina/florence/