The Orchards at Canterbury on the Lake – Waterford, MI

CMS Verified | 2026-03-01

The Orchards At Canterbury On The Lake

5601 Hatchery Road, Waterford, MI 48329
(248) 674-9292
128 beds
All Waterford facilities
1.0*
Overall
1.0*
Health Inspection
4.0*
Quality Care
1.0*
Staffing
59.18
Score /100
#12287
National Rank

#12287
of 14703 facilities
National
16.4% position
#364
of 423 in MI
State Rank
#32
of 44 in Oakland
County Rank
#2
of 3 in Waterford
City Rank
#1
of 1 in ZIP 48329
ZIP Rank






About The Orchards At Canterbury On The LakeThe Orchards At Canterbury On The Lake is located at 5601 Hatchery Road, Waterford, MI, reachable at (248) 674-9292. This For profit – Corporation facility operates 128.0 certified beds and serves an average of 114 residents per day. It is part of the The Orchards Michigan network (12 facilities nationwide). Medicare and Medicaid services have been provided since 1994-07-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

The Orchards At Canterbury On The Lake

Address

5601 Hatchery Road, Waterford, MI 48329

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 128 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: THE ORCHARDS MICHIGAN

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 19 fine(s) over 5 years
5-Year Trend
Declining over 5 years
59.18
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#12287 of 14703 nationally – #364 of 423 in Michigan

Who Is This Facility Best For?

The Orchards At Canterbury On The Lake may be considered for families with limited options in Waterford, MI, but its lower CMS ratings suggest careful due diligence is warranted. It performs well for short-stay and post-acute rehabilitation patients. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

5 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightThe Orchards At Canterbury On The Lake currently provides N/A of total nurse staffing per resident per day, including N/A of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing
Nurse Aide Hours
Licensed Practical Nurse (LPN) Hours
Registered Nurse (RN) Hours
Physical Therapist Hours

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours
Weekend Registered Nurse (RN) Hours

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged The Orchards At Canterbury On The Lake with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 2 fine(s) totaling $97,916. 171 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 2
Total Fines Amount $97916.0
Payment Denials 1
Total Penalties 3
Abuse Flag on Record Y
Total Weighted Health Survey Score 228.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#12,287
of 14,703
National
Bottom 16%
#364
of 423
MI State
Bottom 14% in MI
#32
of 44
️ Oakland County
#32 of 44
#2
of 3
️ Waterford
#2 of 3
#1
of 1
ZIP 48329
Best in ZIP

Nationally, The Orchards At Canterbury On The Lake ranks 12287th out of 14,703 facilities (composite score: 59.2/100), placing it in the bottom 25% nationwide. Within MI, it ranks 364th out of 423 nursing homes. In Waterford, it ranks 2nd out of 3 facilities. For 2025 staffing: total nurse hours rank #3,337 nationally and RN hours rank #7,203 nationally (#276 in MI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MI State Rank Note
2022 4.49 #2,217 / 14,703 #76 / 423 Top 25%
2023 4.20 #3,127 / 14,703 #110 / 423 Top 25%
2024 4.17 #3,320 / 14,703 #114 / 423 Top 25%
2025 4.22 #3,337 / 14,703 #106 / 423 Top 25%
2026 #14,175 / 14,703 #409 / 423 ⚠️ Bottom 5%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MI State Rank Note
2022 0.62 #6,569 / 14,703 #249 / 423 Above average
2023 0.20 #13,522 / 14,703 #403 / 423 ⚠️ Bottom 10%
2024 0.44 #9,531 / 14,703 #328 / 423 Below average
2025 0.56 #7,203 / 14,703 #276 / 423 Above average
2026 #14,175 / 14,703 #409 / 423 ⚠️ Bottom 5%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

The Orchards At Canterbury On The Lake is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1994-07-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (248) 674-9292 or your local Medicaid office to verify current eligibility.

The Orchards At Canterbury On The Lake holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 59.2/100, placing it #12287 of 14703 facilities nationally and #364 of 423 in Michigan. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Orchards At Canterbury On The Lake receives a reported average of N/A of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — N/A; Licensed Practical Nurse (LPN) — N/A; Nurse Aide — N/A. On weekends, total nurse staffing is N/A per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged The Orchards At Canterbury On The Lake with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 2 fine(s) totaling $97,916. 171 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $97,916, and 1 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 228.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Orchards At Canterbury On The Lake ranks 12287th out of 14,703 facilities (composite score: 59.2/100), placing it in the bottom 25% nationwide. Within MI, it ranks 364th out of 423 nursing homes. In Waterford, it ranks 2nd out of 3 facilities. For 2025 staffing: total nurse hours rank #3,337 nationally and RN hours rank #7,203 nationally (#276 in MI). Our composite quality score of 59.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Waterford, visit: https://nursinghomesnearme.org/michigan/waterford/

Contact and Location

ADR
Address

5601 Hatchery Road, Waterford, MI 48329
Get directions on Google Maps

TEL
LLC
Legal Name

CANTERBURY MI OPCO LLC

MAP
Browse by Location

All Michigan ·
Oakland County ·
Waterford ·
ZIP 48329

Facility Details

Number of Certified Beds 128
Average Residents / Day 114 (89% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Oakland County, MI
City Waterford, MI
ZIP Code 48329
Approved Since July 1, 1994
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 235555
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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