The Laurels Of Willow Creek is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-09-24. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (804) 379-4771 or your local Medicaid office to verify current eligibility.

The Laurels Of Willow Creek holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (2★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.8/100, placing it #9685 of 14703 facilities nationally and #199 of 289 in Virginia. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Laurels Of Willow Creek receives a reported average of 3 hours 13 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 24 minutes; Licensed Practical Nurse (LPN) — 53 minutes; Nurse Aide — 1 hour 56 minutes. On weekends, total nurse staffing is 2 hours 53 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 48.6%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 3 fine(s) over the 5-year period, totaling $247,806. 57 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 111.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Laurels Of Willow Creek ranks 9685th out of 14,703 facilities (composite score: 66.8/100), placing it in the below average nationwide. Within VA, it ranks 199th out of 289 nursing homes. In Midlothian, it ranks 2nd out of 2 facilities. For 2026 staffing: total nurse hours rank #11,794 nationally and RN hours rank #10,789 nationally (#212 in VA). Our composite quality score of 66.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Midlothian, visit: https://nursinghomesnearme.org/virginia/midlothian/