The Laurels of Kent – Lowell, MI

CMS Verified | 2026-03-01

The Laurels Of Kent

350 N Center St, Lowell, MI 49331
(616) 897-8473
153 beds
All Lowell facilities
2.0*
Overall
2.0*
Health Inspection
4.0*
Quality Care
3.0*
Staffing
59.71
Score /100
#12145
National Rank

#12145
of 14703 facilities
National
17.4% position
#358
of 423 in MI
State Rank
#23
of 27 in Kent
County Rank
#1
of 1 in Lowell
City Rank
#1
of 1 in ZIP 49331
ZIP Rank






About The Laurels Of KentThe Laurels Of Kent is located at 350 N Center St, Lowell, MI, reachable at (616) 897-8473. This For profit – Corporation facility operates 153.0 certified beds and serves an average of 95 residents per day. It is part of the Ciena Healthcare/Laurel Health Care network (84 facilities nationwide). Medicare and Medicaid services have been provided since 1978-07-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

The Laurels Of Kent

Address

350 N Center St, Lowell, MI 49331

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 153 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CIENA HEALTHCARE/LAUREL HEALTH CARE

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 16 fine(s) over 5 years
5-Year Trend
Improving over 5 years
59.71
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#12145 of 14703 nationally – #358 of 423 in Michigan

Who Is This Facility Best For?

The Laurels Of Kent may be considered for families with limited options in Lowell, MI, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightThe Laurels Of Kent currently provides 2 hours 57 minutes of total nurse staffing per resident per day, including 26 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 35.2% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing2 hours 57 minutes
Nurse Aide Hours1 hour 54 minutes
Licensed Practical Nurse (LPN) Hours37 minutes
Registered Nurse (RN) Hours26 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 37 minutes
Weekend Registered Nurse (RN) Hours15 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $62,010. 141 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 1
Total Fines Amount $62010.0
Payment Denials 1
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 86.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#12,145
of 14,703
National
Bottom 17%
#358
of 423
MI State
Bottom 15% in MI
#23
of 27
️ Kent County
#23 of 27
#1
of 1
️ Lowell
Best in city
#1
of 1
ZIP 49331
Best in ZIP

Nationally, The Laurels Of Kent ranks 12145th out of 14,703 facilities (composite score: 59.7/100), placing it in the bottom 25% nationwide. Within MI, it ranks 358th out of 423 nursing homes. For 2026 staffing: total nurse hours rank #13,327 nationally and RN hours rank #10,184 nationally (#350 in MI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MI State Rank Note
2022 2.57 #13,421 / 14,703 #384 / 423 ⚠️ Bottom 10%
2023 2.78 #13,028 / 14,703 #387 / 423 ⚠️ Bottom 25%
2024 2.54 #13,819 / 14,703 #402 / 423 ⚠️ Bottom 10%
2025 2.79 #13,669 / 14,703 #404 / 423 ⚠️ Bottom 10%
2026 2.95 #13,327 / 14,703 #403 / 423 ⚠️ Bottom 10%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MI State Rank Note
2022 0.44 #9,947 / 14,703 #322 / 423 Below average
2023 0.34 #11,513 / 14,703 #372 / 423 ⚠️ Bottom 25%
2024 0.31 #12,169 / 14,703 #367 / 423 ⚠️ Bottom 25%
2025 0.41 #10,418 / 14,703 #351 / 423 Below average
2026 0.43 #10,184 / 14,703 #350 / 423 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

The Laurels Of Kent is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1978-07-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (616) 897-8473 or your local Medicaid office to verify current eligibility.

The Laurels Of Kent holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 59.7/100, placing it #12145 of 14703 facilities nationally and #358 of 423 in Michigan. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Laurels Of Kent receives a reported average of 2 hours 57 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 26 minutes; Licensed Practical Nurse (LPN) — 37 minutes; Nurse Aide — 1 hour 54 minutes. On weekends, total nurse staffing is 2 hours 37 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 35.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $62,010. 141 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $62,010, and 1 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 86.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Laurels Of Kent ranks 12145th out of 14,703 facilities (composite score: 59.7/100), placing it in the bottom 25% nationwide. Within MI, it ranks 358th out of 423 nursing homes. For 2026 staffing: total nurse hours rank #13,327 nationally and RN hours rank #10,184 nationally (#350 in MI). Our composite quality score of 59.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Lowell, visit: https://nursinghomesnearme.org/michigan/lowell/

Contact and Location

ADR
Address

350 N Center St, Lowell, MI 49331
Get directions on Google Maps

TEL
LLC
Legal Name

LAUREL HEALTH CARE COMPANY OF LOWELL

MAP
Browse by Location

All Michigan ·
Kent County ·
Lowell ·
ZIP 49331

Facility Details

Number of Certified Beds 153
Average Residents / Day 95 (62% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Kent County, MI
City Lowell, MI
ZIP Code 49331
Approved Since July 1, 1978
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 235253
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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