The Healthcare Resort Of Plano is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2016-05-12. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (972) 379-0000 or your local Medicaid office to verify current eligibility.

The Healthcare Resort Of Plano holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 74.6/100, placing it #6113 of 14703 facilities nationally and #382 of 1177 in Texas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Healthcare Resort Of Plano receives a reported average of 4 hours 6 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 43 minutes; Licensed Practical Nurse (LPN) — 1 hour 26 minutes; Nurse Aide — 1 hour 56 minutes. On weekends, total nurse staffing is 3 hours 35 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 53.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $16,438. One substantiated complaint was recorded across the 5-year period. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $16,438, and 1 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 58.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Healthcare Resort Of Plano ranks 6113th out of 14,703 facilities (composite score: 74.6/100), placing it in the above average nationwide. Within TX, it ranks 382nd out of 1,177 nursing homes. In Plano, it ranks 5th out of 9 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 4. For 2026 staffing: total nurse hours rank #4,252 nationally and RN hours rank #4,648 nationally (#85 in TX). Our composite quality score of 74.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Plano, visit: https://nursinghomesnearme.org/texas/plano/