THE ENCLAVE – SAN ANTONIO, TX

CMS Verified | 2026-03-01

The Enclave

18803 HARDY OAK, San Antonio, TX 78258
(210) 982-4600
142 beds
All San Antonio facilities
1.0*
Overall
2.0*
Health Inspection
4.0*
Quality Care
1.0*
Staffing
66.84
Score /100
#9656
National Rank

#9656
of 14703 facilities
National
34.3% position
#740
of 1177 in TX
State Rank
#38
of 62 in Bexar
County Rank
#37
of 58 in San Antonio
City Rank
#3
of 4 in ZIP 78258
ZIP Rank






About The EnclaveThe Enclave is located at 18803 Hardy Oak, San Antonio, TX, reachable at (210) 982-4600. This For profit – Corporation facility operates 142.0 certified beds and serves an average of 123 residents per day. It is part of the Touchstone Communities network (28 facilities nationwide). Medicare and Medicaid services have been provided since 2017-04-27. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

The Enclave

Address

18803 Hardy Oak, San Antonio, TX 78258

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 142 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Both
  • Automatic Sprinklers: Yes
  • Network: TOUCHSTONE COMMUNITIES

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 6 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
66.84
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9656 of 14703 nationally – #740 of 1177 in Texas

Who Is This Facility Best For?

The Enclave may be considered for families with limited options in San Antonio, TX, but its lower CMS ratings suggest careful due diligence is warranted. It scores well for both long-term residents and short-stay rehabilitation patients. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

2 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

4 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightThe Enclave currently provides 3 hours 26 minutes of total nurse staffing per resident per day, including 17 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 63.2%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 26 minutes
Nurse Aide Hours1 hour 43 minutes
Licensed Practical Nurse (LPN) Hours1 hour 26 minutes
Registered Nurse (RN) Hours17 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 57 minutes
Weekend Registered Nurse (RN) Hours17 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $10,039. 53 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 1
Total Fines Amount $10039.0
Payment Denials 1
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 104.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,656
of 14,703
National
Bottom 34%
#740
TX State
Bottom 37% in TX
#38
of 62
️ Bexar County
#38 of 62
#37
of 58
️ San Antonio
#37 of 58
#3
of 4
ZIP 78258
#3 of 4

Nationally, The Enclave ranks 9656th out of 14,703 facilities (composite score: 66.8/100), placing it in the below average nationwide. Within TX, it ranks 740th out of 1,177 nursing homes. In San Antonio, it ranks 37th out of 58 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 4. For 2026 staffing: total nurse hours rank #9,730 nationally and RN hours rank #13,021 nationally (#850 in TX).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank TX State Rank Note
2022 2.67 #13,201 / 14,703 #1,002 / 1,177 ⚠️ Bottom 25%
2023 3.17 #10,721 / 14,703 #636 / 1,177 Below average
2024 #14,260 / 14,703 #1,139 / 1,177 ⚠️ Bottom 5%
2025 3.55 #8,316 / 14,703 #260 / 1,177 Below average
2026 3.44 #9,730 / 14,703 #374 / 1,177 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank TX State Rank Note
2022 0.31 #12,284 / 14,703 #649 / 1,177 ⚠️ Bottom 25%
2023 0.32 #11,849 / 14,703 #569 / 1,177 ⚠️ Bottom 25%
2024 #14,260 / 14,703 #1,139 / 1,177 ⚠️ Bottom 5%
2025 0.35 #11,781 / 14,703 #603 / 1,177 ⚠️ Bottom 25%
2026 0.28 #13,021 / 14,703 #850 / 1,177 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

The Enclave is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2017-04-27. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (210) 982-4600 or your local Medicaid office to verify current eligibility.

The Enclave holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.8/100, placing it #9656 of 14703 facilities nationally and #740 of 1177 in Texas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Enclave receives a reported average of 3 hours 26 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 17 minutes; Licensed Practical Nurse (LPN) — 1 hour 26 minutes; Nurse Aide — 1 hour 43 minutes. On weekends, total nurse staffing is 2 hours 57 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 63.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $10,039. 53 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $10,039, and 1 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 104.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Enclave ranks 9656th out of 14,703 facilities (composite score: 66.8/100), placing it in the below average nationwide. Within TX, it ranks 740th out of 1,177 nursing homes. In San Antonio, it ranks 37th out of 58 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 4. For 2026 staffing: total nurse hours rank #9,730 nationally and RN hours rank #13,021 nationally (#850 in TX). Our composite quality score of 66.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in San Antonio, visit: https://nursinghomesnearme.org/texas/san-antonio/

Contact and Location

ADR
Address

18803 HARDY OAK, San Antonio, TX 78258
Get directions on Google Maps

TEL
LLC
Legal Name

WEST WHARTON COUNTY HOSPITAL DISTRICT

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Browse by Location

All Texas ·
Bexar County ·
San Antonio ·
ZIP 78258

Facility Details

Number of Certified Beds 142
Average Residents / Day 123 (87% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Bexar County, TX
City San Antonio, TX
ZIP Code 78258
Approved Since April 27, 2017
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 676425
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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