TENNESSEE STATE VETERANS HOME- CLEVELAND – CLEVELAND, TN

CMS Verified | 2026-03-01

Tennessee State Veterans Home- Cleveland

1940 WESTLAND DRIVE, Cleveland, TN 37311
(423) 813-3600
108 beds
All Cleveland facilities
5.0*
Overall
5.0*
Health Inspection
3.0*
Quality Care
3.0*
Staffing
77.56
Score /100
#4746
National Rank

#4746
of 14703 facilities
National
67.7% position
#111
of 303 in TN
State Rank
#3
of 4 in Bradley
County Rank
#3
of 4 in Cleveland
City Rank
#2
of 2 in ZIP 37311
ZIP Rank






About Tennessee State Veterans Home- ClevelandTennessee State Veterans Home- Cleveland is located at 1940 Westland Drive, Cleveland, TN, reachable at (423) 813-3600. This Government – State facility operates 108.0 certified beds and serves an average of 103 residents per day. It is part of the Tennessee State Veterans’ Home network (5 facilities nationwide). Medicare and Medicaid services have been provided since 2024-02-16. The facility currently holds a excellent (5-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Tennessee State Veterans Home- Cleveland

Address

1940 Westland Drive, Cleveland, TN 37311

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 108 Certified Beds
  • Ownership: Government – State
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: TENNESSEE STATE VETERANS’ HOME

Quick Verdict

Overall Quality
✅ Excellent (5★) overall rating
Health Inspection
✅ Excellent (5★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
✅ Zero fines across all 5 years
5-Year Trend
➡️ Stable
77.56
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#4746 of 14703 nationally – #111 of 303 in Tennessee

Who Is This Facility Best For?

Tennessee State Veterans Home- Cleveland is a strong choice for families in the Cleveland, TN area seeking a well-inspected, high-quality care environment. It is particularly well-suited for long-term residents based on its Quality Measure scores. Its clean five-year compliance record adds confidence for families making this important decision.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

5 / 5
Health Inspection

5 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightTennessee State Veterans Home- Cleveland currently provides 4 hours 57 minutes of total nurse staffing per resident per day, including 40 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average).

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 57 minutes
Nurse Aide Hours2 hours 50 minutes
Licensed Practical Nurse (LPN) Hours1 hour 27 minutes
Registered Nurse (RN) Hours40 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours4 hours 19 minutes
Weekend Registered Nurse (RN) Hours26 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryTennessee State Veterans Home- Cleveland has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. No substantiated complaints have been recorded in the available data.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 9.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#4,746
of 14,703
National
Top 32%
#111
of 303
TN State
Top 37% in TN
#3
of 4
️ Bradley County
#3 of 4
#3
of 4
️ Cleveland
#3 of 4
#2
of 2
ZIP 37311
#2 of 2

Nationally, Tennessee State Veterans Home- Cleveland ranks 4746th out of 14,703 facilities (composite score: 77.6/100), placing it in the above average nationwide. Within TN, it ranks 111th out of 303 nursing homes. In Cleveland, it ranks 3rd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #1,303 nationally and RN hours rank #5,525 nationally (#88 in TN).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank TN State Rank Note
2022 #14,124 / 14,703 #292 / 303 ⚠️ Bottom 5%
2023 #14,162 / 14,703 #296 / 303 ⚠️ Bottom 5%
2024 #14,260 / 14,703 #297 / 303 ⚠️ Bottom 5%
2025 #14,282 / 14,703 #298 / 303 ⚠️ Bottom 5%
2026 4.95 #1,303 / 14,703 #19 / 303 Top 10%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank TN State Rank Note
2022 #14,124 / 14,703 #292 / 303 ⚠️ Bottom 5%
2023 #14,162 / 14,703 #296 / 303 ⚠️ Bottom 5%
2024 #14,260 / 14,703 #297 / 303 ⚠️ Bottom 5%
2025 #14,282 / 14,703 #298 / 303 ⚠️ Bottom 5%
2026 0.66 #5,525 / 14,703 #88 / 303 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Tennessee State Veterans Home- Cleveland is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2024-02-16. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (423) 813-3600 or your local Medicaid office to verify current eligibility.

Tennessee State Veterans Home- Cleveland holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (3★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 77.6/100, placing it #4746 of 14703 facilities nationally and #111 of 303 in Tennessee. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Tennessee State Veterans Home- Cleveland receives a reported average of 4 hours 57 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 40 minutes; Licensed Practical Nurse (LPN) — 1 hour 27 minutes; Nurse Aide — 2 hours 50 minutes. On weekends, total nurse staffing is 4 hours 19 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

Tennessee State Veterans Home- Cleveland has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 9.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Tennessee State Veterans Home- Cleveland ranks 4746th out of 14,703 facilities (composite score: 77.6/100), placing it in the above average nationwide. Within TN, it ranks 111th out of 303 nursing homes. In Cleveland, it ranks 3rd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #1,303 nationally and RN hours rank #5,525 nationally (#88 in TN). Our composite quality score of 77.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Cleveland, visit: https://nursinghomesnearme.org/tennessee/cleveland/

Contact and Location

ADR
Address

1940 WESTLAND DRIVE, Cleveland, TN 37311
Get directions on Google Maps

TEL
LLC
Legal Name

TENNESSEE STATE VETERANS HOME BOARD

MAP
Browse by Location

All Tennessee ·
Bradley County ·
Cleveland ·
ZIP 37311

Facility Details

Number of Certified Beds 108
Average Residents / Day 103 (95% occupancy)
Ownership Type Government – State
Provider Type Medicare and Medicaid
County Bradley County, TN
City Cleveland, TN
ZIP Code 37311
Approved Since February 16, 2024
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 445543
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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