SUNTERRA SPRINGS INDEPENDENCE – INDEPENDENCE, MO

CMS Verified | 2026-03-01

Sunterra Springs Independence

19200 E 37TH TERRACE S, Independence, MO 64057
(816) 335-3008
38 beds
All Independence facilities
5.0*
Overall
4.0*
Health Inspection
5.0*
Quality Care
2.0*
Staffing
81.12
Score /100
#3184
National Rank

#3184
of 14703 facilities
National
78.4% position
#30
of 487 in MO
State Rank
#3
of 39 in Jackson
County Rank
#1
of 9 in Independence
City Rank
#1
of 5 in ZIP 64057
ZIP Rank






About Sunterra Springs IndependenceSunterra Springs Independence is located at 19200 E 37Th Terrace S, Independence, MO, reachable at (816) 335-3008. This For profit – Limited Liability company facility operates 38.0 certified beds and serves an average of 36 residents per day. It is part of the Sunterra Springs network (4 facilities nationwide). Medicare and Medicaid services have been provided since 2017-11-17. The facility currently holds a excellent (5-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Sunterra Springs Independence

Address

19200 E 37Th Terrace S, Independence, MO 64057

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
Facility Details
  • 38 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Automatic Sprinklers: Yes
  • Network: SUNTERRA SPRINGS

Quick Verdict

Overall Quality
✅ Excellent (5★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
⚠️ 2 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
81.12
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#3184 of 14703 nationally – #30 of 487 in Missouri

Who Is This Facility Best For?

Sunterra Springs Independence is a strong choice for families in the Independence, MO area seeking a well-inspected, high-quality care environment. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

5 / 5
Health Inspection

4 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

N/A
Short-Stay QM Rating

5 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightSunterra Springs Independence currently provides 4 hours of total nurse staffing per resident per day, including 44 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 68.9%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours
Nurse Aide Hours2 hours 4 minutes
Licensed Practical Nurse (LPN) Hours1 hour 12 minutes
Registered Nurse (RN) Hours44 minutes
Physical Therapist Hours20 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 26 minutes
Weekend Registered Nurse (RN) Hours40 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 2 fine(s) over the 5-year period, totaling $10,000. 14 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 27.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#3,184
of 14,703
National
Top 22%
#30
of 487
MO State
Top 10% in MO
#3
of 39
️ Jackson County
#3 of 39
#1
of 9
️ Independence
Best in city
#1
of 5
ZIP 64057
Best in ZIP

Nationally, Sunterra Springs Independence ranks 3184th out of 14,703 facilities (composite score: 81.1/100), placing it in the top 25% nationwide. Within MO, it ranks 30th out of 487 nursing homes. In Independence, it ranks 1st out of 9 facilities. Among facilities sharing its ZIP code, it ranks 1st of 5. For 2026 staffing: total nurse hours rank #4,830 nationally and RN hours rank #4,528 nationally (#38 in MO).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MO State Rank Note
2022 4.54 #2,055 / 14,703 #43 / 487 Top 25%
2023 4.88 #1,297 / 14,703 #29 / 487 Top 10%
2024 4.09 #3,749 / 14,703 #69 / 487 Above average
2025 3.76 #6,425 / 14,703 #118 / 487 Above average
2026 4.00 #4,830 / 14,703 #80 / 487 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MO State Rank Note
2022 0.89 #2,902 / 14,703 #28 / 487 Top 25%
2023 0.94 #2,139 / 14,703 #21 / 487 Top 25%
2024 0.69 #4,652 / 14,703 #48 / 487 Above average
2025 0.60 #6,427 / 14,703 #76 / 487 Above average
2026 0.73 #4,528 / 14,703 #38 / 487 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Sunterra Springs Independence is certified as a Medicare facility and has been approved to provide these services since 2017-11-17. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (816) 335-3008 or your local Medicaid office to verify current eligibility.

Sunterra Springs Independence holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (2★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 81.1/100, placing it #3184 of 14703 facilities nationally and #30 of 487 in Missouri. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Sunterra Springs Independence receives a reported average of 4 hours of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 44 minutes; Licensed Practical Nurse (LPN) — 1 hour 12 minutes; Nurse Aide — 2 hours 4 minutes. On weekends, total nurse staffing is 3 hours 26 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 68.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 2 fine(s) over the 5-year period, totaling $10,000. 14 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 27.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Sunterra Springs Independence ranks 3184th out of 14,703 facilities (composite score: 81.1/100), placing it in the top 25% nationwide. Within MO, it ranks 30th out of 487 nursing homes. In Independence, it ranks 1st out of 9 facilities. Among facilities sharing its ZIP code, it ranks 1st of 5. For 2026 staffing: total nurse hours rank #4,830 nationally and RN hours rank #4,528 nationally (#38 in MO). Our composite quality score of 81.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Independence, visit: https://nursinghomesnearme.org/missouri/independence/

Contact and Location

ADR
Address

19200 E 37TH TERRACE S, Independence, MO 64057
Get directions on Google Maps

TEL
LLC
Legal Name

SUNTERRA INDEPENDENCE OC LLC

MAP
Browse by Location

All Missouri ·
Jackson County ·
Independence ·
ZIP 64057

Facility Details

Number of Certified Beds 38
Average Residents / Day 36 (95% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare
County Jackson County, MO
City Independence, MO
ZIP Code 64057
Approved Since November 17, 2017
Resident Council nan
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 265864
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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