Suncrest Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-04-25. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (602) 305-7134 or your local Medicaid office to verify current eligibility.

Suncrest Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 76.2/100, placing it #5377 of 14703 facilities nationally and #106 of 140 in Arizona. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Suncrest Healthcare Center receives a reported average of 3 hours 12 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 44 minutes; Licensed Practical Nurse (LPN) — 57 minutes; Nurse Aide — 1 hour 31 minutes. On weekends, total nurse staffing is 2 hours 53 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 47.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Suncrest Healthcare Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 3 fine(s) over the 5-year period, totaling $42,622. 21 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 104.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Suncrest Healthcare Center ranks 5377th out of 14,703 facilities (composite score: 76.2/100), placing it in the above average nationwide. Within AZ, it ranks 106th out of 140 nursing homes. In Phoenix, it ranks 20th out of 23 facilities. For 2026 staffing: total nurse hours rank #11,944 nationally and RN hours rank #4,349 nationally (#47 in AZ). Our composite quality score of 76.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Phoenix, visit: https://nursinghomesnearme.org/arizona/phoenix/