SKILLED NURSING FACILITY AT NORTH HILL (THE) – NEEDHAM, MA

CMS Verified | 2026-03-01

Skilled Nursing Facility At North Hill (The)

865 CENTRAL AVENUE, Needham, MA 2492
(781) 444-9910
72 beds
All Needham facilities
4.0*
Overall
3.0*
Health Inspection
3.0*
Quality Care
5.0*
Staffing
84.12
Score /100
#2011
National Rank

#2011
of 14703 facilities
National
86.3% position
#60
of 341 in MA
State Rank
#7
of 33 in Norfolk
County Rank
#1
of 2 in Needham
City Rank
#1
of 2 in ZIP 2492
ZIP Rank






About Skilled Nursing Facility At North Hill (The)Skilled Nursing Facility At North Hill (The) is located at 865 Central Avenue, Needham, MA, reachable at (781) 444-9910. This Non profit – Corporation facility operates 72.0 certified beds and serves an average of 65 residents per day. Medicare and Medicaid services have been provided since 1985-01-10. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Skilled Nursing Facility At North Hill (The)

Address

865 Central Avenue, Needham, MA 2492

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 72 Certified Beds
  • Ownership: Non profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
✅ Excellent (5★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 8 fine(s) over 5 years
5-Year Trend
Declining over 5 years
84.12
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#2011 of 14703 nationally – #60 of 341 in Massachusetts

Who Is This Facility Best For?

Skilled Nursing Facility At North Hill (The) offers a mid-range care option in Needham, MA. It performs well for short-stay and post-acute rehabilitation patients. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

3 / 5
Staffing Rating

5 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

1 / 5
Short-Stay QM Rating

5 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightSkilled Nursing Facility At North Hill (The) currently provides 6 hours 20 minutes of total nurse staffing per resident per day, including 1 hour 28 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 5 out of 5 reflects strong nurse coverage. RN staffing hours have fluctuated between 103 and 88 min/day over the past five years, indicating some instability in skilled nurse coverage. Total nursing staff turnover is low at 17.3%, suggesting a stable care team.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing6 hours 20 minutes
Nurse Aide Hours4 hours 7 minutes
Licensed Practical Nurse (LPN) Hours45 minutes
Registered Nurse (RN) Hours1 hour 28 minutes
Physical Therapist Hours4 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours5 hours 56 minutes
Weekend Registered Nurse (RN) Hours1 hour 9 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $16,153. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $16153.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 53.5 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#2,011
of 14,703
National
Top 14%
#60
of 341
MA State
Top 18% in MA
#7
of 33
️ Norfolk County
#7 of 33
#1
of 2
️ Needham
Best in city
#1
of 2
ZIP 2492
Best in ZIP

Nationally, Skilled Nursing Facility At North Hill (The) ranks 2011th out of 14,703 facilities (composite score: 84.1/100), placing it in the top 25% nationwide. Within MA, it ranks 60th out of 341 nursing homes. In Needham, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #268 nationally and RN hours rank #600 nationally (#8 in MA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 9.41 #36 / 14,703 #1 / 341 Top 5%
2023 7.35 #129 / 14,703 #2 / 341 Top 5%
2024 6.98 #164 / 14,703 #4 / 341 Top 5%
2025 6.67 #219 / 14,703 #7 / 341 Top 5%
2026 6.33 #268 / 14,703 #7 / 341 Top 5%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 1.71 #400 / 14,703 #9 / 341 Top 5%
2023 1.71 #326 / 14,703 #6 / 341 Top 5%
2024 1.18 #1,078 / 14,703 #13 / 341 Top 10%
2025 1.22 #1,038 / 14,703 #14 / 341 Top 10%
2026 1.47 #600 / 14,703 #8 / 341 Top 5%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Skilled Nursing Facility At North Hill (The) is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1985-01-10. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (781) 444-9910 or your local Medicaid office to verify current eligibility.

Skilled Nursing Facility At North Hill (The) holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (5★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 84.1/100, placing it #2011 of 14703 facilities nationally and #60 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Skilled Nursing Facility At North Hill (The) receives a reported average of 6 hours 20 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 28 minutes; Licensed Practical Nurse (LPN) — 45 minutes; Nurse Aide — 4 hours 7 minutes. On weekends, total nurse staffing is 5 hours 56 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 17.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $16,153. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $16,153, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 53.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Skilled Nursing Facility At North Hill (The) ranks 2011th out of 14,703 facilities (composite score: 84.1/100), placing it in the top 25% nationwide. Within MA, it ranks 60th out of 341 nursing homes. In Needham, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #268 nationally and RN hours rank #600 nationally (#8 in MA). Our composite quality score of 84.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Needham, visit: https://nursinghomesnearme.org/massachusetts/needham/

Contact and Location

ADR
Address

865 CENTRAL AVENUE, Needham, MA 2492
Get directions on Google Maps

TEL
LLC
Legal Name

NORTH HILL NEEDHAM, INC.

MAP
Browse by Location

All Massachusetts ·
Norfolk County ·
Needham ·
ZIP 2492

Facility Details

Number of Certified Beds 72
Average Residents / Day 65 (90% occupancy)
Ownership Type Non profit – Corporation
Provider Type Medicare and Medicaid
County Norfolk County, MA
City Needham, MA
ZIP Code 2492
Approved Since January 10, 1985
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 225281
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org