Shoreland Health Care And Retirement Center Inc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-09-10. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (910) 642-4300 or your local Medicaid office to verify current eligibility.

Shoreland Health Care And Retirement Center Inc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (1★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 57.0/100, placing it #12856 of 14703 facilities nationally and #340 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Shoreland Health Care And Retirement Center Inc receives a reported average of 3 hours 25 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 18 minutes; Licensed Practical Nurse (LPN) — 54 minutes; Nurse Aide — 2 hours 13 minutes. On weekends, total nurse staffing is 3 hours 6 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 69.6%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $5,077. 13 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $5,077, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 5.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Shoreland Health Care And Retirement Center Inc ranks 12856th out of 14,703 facilities (composite score: 57.0/100), placing it in the bottom 25% nationwide. Within NC, it ranks 340th out of 418 nursing homes. In Whiteville, it ranks 2nd out of 2 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #9,953 nationally and RN hours rank #12,705 nationally (#362 in NC). Our composite quality score of 57.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Whiteville, visit: https://nursinghomesnearme.org/north_carolina/whiteville/