Shelby Oaks Post Acute is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2001-07-18. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (901) 682-5677 or your local Medicaid office to verify current eligibility.

Shelby Oaks Post Acute holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 55.7/100, placing it #13143 of 14703 facilities nationally and #275 of 303 in Tennessee. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Shelby Oaks Post Acute receives a reported average of 3 hours 41 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 41 minutes; Licensed Practical Nurse (LPN) — 57 minutes; Nurse Aide — 2 hours 2 minutes. On weekends, total nurse staffing is 3 hours 8 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 66.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Shelby Oaks Post Acute with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 2 fine(s) totaling $126,318. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $126,318, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 171.75 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Shelby Oaks Post Acute ranks 13143rd out of 14,703 facilities (composite score: 55.7/100), placing it in the bottom 25% nationwide. Within TN, it ranks 275th out of 303 nursing homes. In Memphis, it ranks 13th out of 15 facilities. For 2026 staffing: total nurse hours rank #7,410 nationally and RN hours rank #5,101 nationally (#76 in TN). Our composite quality score of 55.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Memphis, visit: https://nursinghomesnearme.org/tennessee/memphis/