Royal Oaks Nursing And Rehabilitation Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2007-07-09. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (515) 270-6838 or your local Medicaid office to verify current eligibility.

Royal Oaks Nursing And Rehabilitation Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 59.0/100, placing it #12359 of 14703 facilities nationally and #316 of 390 in Iowa. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Royal Oaks Nursing And Rehabilitation Center receives a reported average of 3 hours 22 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 27 minutes; Licensed Practical Nurse (LPN) — 43 minutes; Nurse Aide — 2 hours 12 minutes. On weekends, total nurse staffing is 3 hours 5 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 61.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 3 fine(s) totaling $122,691. 91 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 3 fine(s) totaling $122,691, and 2 Medicare payment denial(s). Total penalties: 5. The Total Weighted Health Survey Score is 165.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Royal Oaks Nursing And Rehabilitation Center ranks 12359th out of 14,703 facilities (composite score: 59.0/100), placing it in the bottom 25% nationwide. Within IA, it ranks 316th out of 390 nursing homes. In Urbandale, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #10,362 nationally and RN hours rank #9,679 nationally (#325 in IA). Our composite quality score of 59.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Urbandale, visit: https://nursinghomesnearme.org/iowa/urbandale/