About Rocky Mountain Care – Maple DellRocky Mountain Care – Maple Dell is located at 55 South Professional Way, Payson, UT, reachable at (801) 465-9211. This For profit – Corporation facility operates 76.0 certified beds and serves an average of 51 residents per day. It is part of the Rocky Mountain Care network (9 facilities nationwide). Medicare and Medicaid services have been provided since 1992-03-26. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Rocky Mountain Care – Maple Dell may be considered for families with limited options in Payson, UT, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores.
Overall Rating 2022-2026
Total Nurse Hours/Day 2022-2026
Current Ratings (2026)
Overall Rating
★★★★★1 / 5
Health Inspection
★★★★★1 / 5
Staffing Rating
★★★★★3 / 5
Quality Measures (QM)
★★★★★4 / 5
Long-Stay QM Rating
★★★★★5 / 5
Short-Stay QM Rating
★★★★★3 / 5
5-Year Rating Trends
Overall Rating
Health Inspection Rating
Quality of Care (QM)
Staffing Rating
Average Residents per Day
Occupancy % (Residents / Beds)
Staffing InsightRocky Mountain Care – Maple Dell currently provides 3 hours 34 minutes of total nurse staffing per resident per day, including 1 hour 23 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). RN hours per resident have increased from 41 min/day (2022) to 83 min/day (2026), a positive sign of investment in skilled nursing. Total nursing staff turnover is high at 57.1%, which can affect care continuity.
Current Staffing Hours Per Resident Per Day (2026)
Total Nurse Staffing3 hours 34 minutes
Nurse Aide Hours2 hours 6 minutes
Licensed Practical Nurse (LPN) Hours5 minutes
Registered Nurse (RN) Hours1 hour 23 minutes
Physical Therapist Hours12 minutes
National average total nurse staffing is approximately 3.5 hours per day
Weekend Staffing Hours Per Resident Per Day (2026)
Weekend Total Nurse Hours3 hours 20 minutes
Weekend Registered Nurse (RN) Hours1 hour
Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.
5-Year Staffing Trends
Total Nurse Hours/Day
Registered Nurse (RN) Hours/Day
Licensed Practical Nurse (LPN) Hours/Day
Nurse Aide Hours/Day
Total Staff Turnover %
Registered Nurse (RN) Turnover %
Compliance SummaryThe facility has received 51 fine(s) over the 5-year period, totaling $501,239. 79 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Nationally, Rocky Mountain Care – Maple Dell ranks 11101st out of 14,703 facilities (composite score: 62.9/100), placing it in the bottom 25% nationwide. Within UT, it ranks 86th out of 97 nursing homes. In Payson, it ranks 2nd out of 2 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #8,437 nationally and RN hours rank #733 nationally (#26 in UT).
Total Nurse Staffing – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
UT State Rank
Note
2022
2.95
#12,039 / 14,703
#84 / 97
⚠️ Bottom 25%
2023
3.27
#9,872 / 14,703
#81 / 97
Below average
2024
3.67
#6,700 / 14,703
#54 / 97
Above average
2025
3.60
#7,857 / 14,703
#56 / 97
Below average
2026
3.56
#8,437 / 14,703
#60 / 97
Below average
Registered Nurse (RN) Hours – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
UT State Rank
Note
2022
0.69
#5,304 / 14,703
#80 / 97
Above average
2023
0.90
#2,432 / 14,703
#60 / 97
Top 25%
2024
1.35
#713 / 14,703
#22 / 97
Top 5%
2025
1.17
#1,169 / 14,703
#32 / 97
Top 10%
2026
1.38
#733 / 14,703
#26 / 97
Top 5%
Total Nurse Rank – National (lower number = better)
Registered Nurse Rank – National (lower number = better)
Frequently Asked Questions
Rocky Mountain Care – Maple Dell is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1992-03-26. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (801) 465-9211 or your local Medicaid office to verify current eligibility.
Rocky Mountain Care – Maple Dell holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 62.9/100, placing it #11101 of 14703 facilities nationally and #86 of 97 in Utah. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.
Each resident at Rocky Mountain Care – Maple Dell receives a reported average of 3 hours 34 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 23 minutes; Licensed Practical Nurse (LPN) — 5 minutes; Nurse Aide — 2 hours 6 minutes. On weekends, total nurse staffing is 3 hours 20 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 57.1%. Families are encouraged to ask about current staffing schedules during their facility visit.
The facility has received 51 fine(s) over the 5-year period, totaling $501,239. 79 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 134.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.
Nationally, Rocky Mountain Care – Maple Dell ranks 11101st out of 14,703 facilities (composite score: 62.9/100), placing it in the bottom 25% nationwide. Within UT, it ranks 86th out of 97 nursing homes. In Payson, it ranks 2nd out of 2 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #8,437 nationally and RN hours rank #733 nationally (#26 in UT). Our composite quality score of 62.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Payson, visit: https://nursinghomesnearme.org/utah/payson/
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.