River’s Bend Health Services – Manitowoc, WI

CMS Verified | 2026-03-01

River’S Bend Health Services

960 S Rapids Rd, Manitowoc, WI 54220
(920) 684-1144
100 beds
All Manitowoc facilities
3.0*
Overall
3.0*
Health Inspection
2.0*
Quality Care
4.0*
Staffing
60.31
Score /100
#11973
National Rank

#11973
of 14703 facilities
National
18.6% position
#251
of 323 in WI
State Rank
#5
of 6 in Manitowoc
County Rank
#5
of 5 in Manitowoc
City Rank
#5
of 5 in ZIP 54220
ZIP Rank






About River’S Bend Health ServicesRiver’S Bend Health Services is located at 960 S Rapids Rd, Manitowoc, WI, reachable at (920) 684-1144. This For profit – Corporation facility operates 100.0 certified beds and serves an average of 79 residents per day. It is part of the North Shore Healthcare network (58 facilities nationwide). Medicare and Medicaid services have been provided since 1991-07-01. The facility currently holds a average (3-star) overall CMS rating.
Facility

River’S Bend Health Services

Address

960 S Rapids Rd, Manitowoc, WI 54220

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 100 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: NORTH SHORE HEALTHCARE

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
⚠️ 0 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
60.31
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#11973 of 14703 nationally – #251 of 323 in Wisconsin

Who Is This Facility Best For?

River’S Bend Health Services offers a mid-range care option in Manitowoc, WI. It is particularly well-suited for long-term residents based on its Quality Measure scores. Above-average staffing levels make it a good option for residents needing intensive nursing care. Its clean five-year compliance record adds confidence for families making this important decision.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightRiver’S Bend Health Services currently provides 3 hours 32 minutes of total nurse staffing per resident per day, including 45 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. RN hours per resident have declined from 64 min/day (2022) to 45 min/day (2026) — a trend families should be aware of. Total nursing staff turnover stands at 41.4% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 32 minutes
Nurse Aide Hours2 hours 10 minutes
Licensed Practical Nurse (LPN) Hours37 minutes
Registered Nurse (RN) Hours45 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 11 minutes
Weekend Registered Nurse (RN) Hours36 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryRiver’S Bend Health Services has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. 33 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 51.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#11,973
of 14,703
National
Bottom 19%
#251
of 323
WI State
Bottom 22% in WI
#5
of 6
️ Manitowoc County
#5 of 6
#5
of 5
️ Manitowoc
#5 of 5
#5
of 5
ZIP 54220
#5 of 5

Nationally, River’S Bend Health Services ranks 11973rd out of 14,703 facilities (composite score: 60.3/100), placing it in the bottom 25% nationwide. Within WI, it ranks 251st out of 323 nursing homes. In Manitowoc, it ranks 5th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 5th of 5. For 2026 staffing: total nurse hours rank #8,822 nationally and RN hours rank #4,219 nationally (#228 in WI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 3.06 #11,344 / 14,703 #254 / 323 ⚠️ Bottom 25%
2023 2.87 #12,652 / 14,703 #276 / 323 ⚠️ Bottom 25%
2024 2.91 #12,949 / 14,703 #299 / 323 ⚠️ Bottom 25%
2025 3.16 #11,981 / 14,703 #296 / 323 ⚠️ Bottom 25%
2026 3.53 #8,822 / 14,703 #250 / 323 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 1.07 #1,705 / 14,703 #116 / 323 Top 25%
2023 0.90 #2,406 / 14,703 #158 / 323 Top 25%
2024 0.88 #2,588 / 14,703 #162 / 323 Top 25%
2025 0.70 #4,685 / 14,703 #242 / 323 Above average
2026 0.75 #4,219 / 14,703 #228 / 323 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

River’S Bend Health Services is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-07-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (920) 684-1144 or your local Medicaid office to verify current eligibility.

River’S Bend Health Services holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (4★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 60.3/100, placing it #11973 of 14703 facilities nationally and #251 of 323 in Wisconsin. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at River’S Bend Health Services receives a reported average of 3 hours 32 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 45 minutes; Licensed Practical Nurse (LPN) — 37 minutes; Nurse Aide — 2 hours 10 minutes. On weekends, total nurse staffing is 3 hours 11 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 41.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

River’S Bend Health Services has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. 33 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 51.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, River’S Bend Health Services ranks 11973rd out of 14,703 facilities (composite score: 60.3/100), placing it in the bottom 25% nationwide. Within WI, it ranks 251st out of 323 nursing homes. In Manitowoc, it ranks 5th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 5th of 5. For 2026 staffing: total nurse hours rank #8,822 nationally and RN hours rank #4,219 nationally (#228 in WI). Our composite quality score of 60.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Manitowoc, visit: https://nursinghomesnearme.org/wisconsin/manitowoc/

Contact and Location

ADR
Address

960 S Rapids Rd, Manitowoc, WI 54220
Get directions on Google Maps

TEL
LLC
Legal Name

NSH MANITOWOC LLC

MAP
Browse by Location

All Wisconsin ·
Manitowoc County ·
Manitowoc ·
ZIP 54220

Facility Details

Number of Certified Beds 100
Average Residents / Day 79 (79% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Manitowoc County, WI
City Manitowoc, WI
ZIP Code 54220
Approved Since July 1, 1991
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 525475
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org