Riverpoint Crest Nursing And Rehabilitation Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1981-10-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (252) 637-4730 or your local Medicaid office to verify current eligibility.

Riverpoint Crest Nursing And Rehabilitation Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (4★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 67.5/100, placing it #9389 of 14703 facilities nationally and #215 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Riverpoint Crest Nursing And Rehabilitation Center receives a reported average of 3 hours 23 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 30 minutes; Licensed Practical Nurse (LPN) — 48 minutes; Nurse Aide — 2 hours 5 minutes. On weekends, total nurse staffing is 2 hours 57 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 17.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 3 fine(s) over the 5-year period, totaling $9,750. 16 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 34.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Riverpoint Crest Nursing And Rehabilitation Center ranks 9389th out of 14,703 facilities (composite score: 67.5/100), placing it in the below average nationwide. Within NC, it ranks 215th out of 418 nursing homes. In New Bern, it ranks 3rd out of 4 facilities. For 2026 staffing: total nurse hours rank #10,230 nationally and RN hours rank #8,841 nationally (#211 in NC). Our composite quality score of 67.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in New Bern, visit: https://nursinghomesnearme.org/north_carolina/new-bern/