REGENCY FLORENCE – FLORENCE, OR

CMS Verified | 2026-03-01

Regency Florence

1951 E. 21ST STREET, Florence, OR 97439
(541) 997-8436
72 beds
All Florence facilities
3.0*
Overall
3.0*
Health Inspection
2.0*
Quality Care
4.0*
Staffing
66.0
Score /100
#9955
National Rank

#9955
of 14703 facilities
National
32.3% position
#107
of 128 in OR
State Rank
#11
of 13 in Lane
County Rank
#1
of 1 in Florence
City Rank
#1
of 1 in ZIP 97439
ZIP Rank






About Regency FlorenceRegency Florence is located at 1951 E. 21St Street, Florence, OR, reachable at (541) 997-8436. This For profit – Corporation facility operates 72.0 certified beds and serves an average of 40 residents per day. It is part of the Regency Pacific Management network (27 facilities nationwide). Medicare and Medicaid services have been provided since 1979-01-01. The facility currently holds a average (3-star) overall CMS rating.
Facility

Regency Florence

Address

1951 E. 21St Street, Florence, OR 97439

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 72 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: REGENCY PACIFIC MANAGEMENT

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 12 fine(s) over 5 years
5-Year Trend
Declining over 5 years
66.0
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9955 of 14703 nationally – #107 of 128 in Oregon

Who Is This Facility Best For?

Regency Florence offers a mid-range care option in Florence, OR. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightRegency Florence currently provides 5 hours 23 minutes of total nurse staffing per resident per day, including 30 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover is high at 52.2%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing5 hours 23 minutes
Nurse Aide Hours3 hours 18 minutes
Licensed Practical Nurse (LPN) Hours1 hour 35 minutes
Registered Nurse (RN) Hours30 minutes
Physical Therapist Hours6 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours4 hours 34 minutes
Weekend Registered Nurse (RN) Hours14 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $7,443. 34 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $7443.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 66.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,955
of 14,703
National
Bottom 32%
#107
of 128
OR State
Bottom 16% in OR
#11
of 13
️ Lane County
#11 of 13
#1
of 1
️ Florence
Best in city
#1
of 1
ZIP 97439
Best in ZIP

Nationally, Regency Florence ranks 9955th out of 14,703 facilities (composite score: 66.0/100), placing it in the below average nationwide. Within OR, it ranks 107th out of 128 nursing homes. For 2026 staffing: total nurse hours rank #729 nationally and RN hours rank #8,763 nationally (#83 in OR).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank OR State Rank Note
2022 4.70 #1,673 / 14,703 #61 / 128 Top 25%
2023 5.25 #812 / 14,703 #32 / 128 Top 10%
2024 4.56 #1,996 / 14,703 #75 / 128 Top 25%
2025 4.90 #1,362 / 14,703 #78 / 128 Top 10%
2026 5.38 #729 / 14,703 #28 / 128 Top 5%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank OR State Rank Note
2022 0.58 #7,230 / 14,703 #90 / 128 Above average
2023 0.93 #2,207 / 14,703 #25 / 128 Top 25%
2024 0.67 #4,956 / 14,703 #55 / 128 Above average
2025 0.67 #5,198 / 14,703 #48 / 128 Above average
2026 0.50 #8,763 / 14,703 #83 / 128 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Regency Florence is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1979-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (541) 997-8436 or your local Medicaid office to verify current eligibility.

Regency Florence holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (4★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.0/100, placing it #9955 of 14703 facilities nationally and #107 of 128 in Oregon. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Regency Florence receives a reported average of 5 hours 23 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 30 minutes; Licensed Practical Nurse (LPN) — 1 hour 35 minutes; Nurse Aide — 3 hours 18 minutes. On weekends, total nurse staffing is 4 hours 34 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 52.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $7,443. 34 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $7,443, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 66.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Regency Florence ranks 9955th out of 14,703 facilities (composite score: 66.0/100), placing it in the below average nationwide. Within OR, it ranks 107th out of 128 nursing homes. For 2026 staffing: total nurse hours rank #729 nationally and RN hours rank #8,763 nationally (#83 in OR). Our composite quality score of 66.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Florence, visit: https://nursinghomesnearme.org/oregon/florence/

Contact and Location

ADR
Address

1951 E. 21ST STREET, Florence, OR 97439
Get directions on Google Maps

TEL
LLC
Legal Name

REGENCY FLORENCE, LLC

MAP
Browse by Location

All Oregon ·
Lane County ·
Florence ·
ZIP 97439

Facility Details

Number of Certified Beds 72
Average Residents / Day 40 (56% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Lane County, OR
City Florence, OR
ZIP Code 97439
Approved Since January 1, 1979
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 385142
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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