Quality Life Services – New Castle is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1967-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (412) 654-7791 or your local Medicaid office to verify current eligibility.

Quality Life Services – New Castle holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 75.1/100, placing it #5889 of 14703 facilities nationally and #240 of 657 in Pennsylvania. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Quality Life Services – New Castle receives a reported average of 3 hours 47 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 35 minutes; Licensed Practical Nurse (LPN) — 55 minutes; Nurse Aide — 2 hours 17 minutes. On weekends, total nurse staffing is 3 hours 28 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 48.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 5 fine(s) over the 5-year period, totaling $11,050. 16 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 44.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Quality Life Services – New Castle ranks 5889th out of 14,703 facilities (composite score: 75.1/100), placing it in the above average nationwide. Within PA, it ranks 240th out of 657 nursing homes. In New Castle, it ranks 2nd out of 6 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 5. For 2026 staffing: total nurse hours rank #6,403 nationally and RN hours rank #6,935 nationally (#384 in PA). Our composite quality score of 75.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in New Castle, visit: https://nursinghomesnearme.org/pennsylvania/new-castle/