PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE – FLORISSANT, MO

CMS Verified | 2026-03-01

Pillars Of North County Health & Rehab Center, The

13700 OLD HALLS FERRY ROAD, Florissant, MO 63033
(314) 355-0760
120 beds
All Florissant facilities
2.0*
Overall
2.0*
Health Inspection
5.0*
Quality Care
1.0*
Staffing
71.68
Score /100
#7509
National Rank

#7509
of 14703 facilities
National
48.9% position
#104
of 487 in MO
State Rank
#17
of 69 in St. Louis
County Rank
#1
of 9 in Florissant
City Rank
#1
of 4 in ZIP 63033
ZIP Rank






About Pillars Of North County Health & Rehab Center, ThePillars Of North County Health & Rehab Center, The is located at 13700 Old Halls Ferry Road, Florissant, MO, reachable at (314) 355-0760. This For profit – Corporation facility operates 120.0 certified beds and serves an average of 63 residents per day. It is part of the Helia Healthcare network (13 facilities nationwide). Medicare and Medicaid services have been provided since 1989-01-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Pillars Of North County Health & Rehab Center, The

Address

13700 Old Halls Ferry Road, Florissant, MO 63033

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 120 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: HELIA HEALTHCARE

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
❌ 5 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
71.68
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#7509 of 14703 nationally – #104 of 487 in Missouri

Who Is This Facility Best For?

Pillars Of North County Health & Rehab Center, The may be considered for families with limited options in Florissant, MO, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

N/A

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightPillars Of North County Health & Rehab Center, The currently provides 2 hours 23 minutes of total nurse staffing per resident per day, including 14 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 53.3%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing2 hours 23 minutes
Nurse Aide Hours1 hour 34 minutes
Licensed Practical Nurse (LPN) Hours34 minutes
Registered Nurse (RN) Hours14 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours1 hour 58 minutes
Weekend Registered Nurse (RN) Hours8 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 5 fine(s) over the 5-year period, totaling $8,488. 32 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 109.5 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#7,509
of 14,703
National
Bottom 49%
#104
of 487
MO State
Top 21% in MO
#17
of 69
️ St. Louis County
#17 of 69
#1
of 9
️ Florissant
Best in city
#1
of 4
ZIP 63033
Best in ZIP

Nationally, Pillars Of North County Health & Rehab Center, The ranks 7509th out of 14,703 facilities (composite score: 71.7/100), placing it in the below average nationwide. Within MO, it ranks 104th out of 487 nursing homes. In Florissant, it ranks 1st out of 9 facilities. Among facilities sharing its ZIP code, it ranks 1st of 4. For 2026 staffing: total nurse hours rank #14,037 nationally and RN hours rank #13,482 nationally (#385 in MO).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MO State Rank Note
2022 2.55 #13,474 / 14,703 #371 / 487 ⚠️ Bottom 10%
2023 2.40 #13,773 / 14,703 #415 / 487 ⚠️ Bottom 10%
2024 2.42 #13,931 / 14,703 #417 / 487 ⚠️ Bottom 10%
2025 2.22 #14,140 / 14,703 #432 / 487 ⚠️ Bottom 5%
2026 2.38 #14,037 / 14,703 #445 / 487 ⚠️ Bottom 5%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MO State Rank Note
2022 0.51 #8,632 / 14,703 #144 / 487 Below average
2023 0.50 #8,075 / 14,703 #137 / 487 Below average
2024 0.43 #9,744 / 14,703 #185 / 487 Below average
2025 0.24 #13,479 / 14,703 #374 / 487 ⚠️ Bottom 10%
2026 0.24 #13,482 / 14,703 #385 / 487 ⚠️ Bottom 10%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Pillars Of North County Health & Rehab Center, The is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (314) 355-0760 or your local Medicaid office to verify current eligibility.

Pillars Of North County Health & Rehab Center, The holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 71.7/100, placing it #7509 of 14703 facilities nationally and #104 of 487 in Missouri. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Pillars Of North County Health & Rehab Center, The receives a reported average of 2 hours 23 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 14 minutes; Licensed Practical Nurse (LPN) — 34 minutes; Nurse Aide — 1 hour 34 minutes. On weekends, total nurse staffing is 1 hour 58 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 53.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 5 fine(s) over the 5-year period, totaling $8,488. 32 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 109.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Pillars Of North County Health & Rehab Center, The ranks 7509th out of 14,703 facilities (composite score: 71.7/100), placing it in the below average nationwide. Within MO, it ranks 104th out of 487 nursing homes. In Florissant, it ranks 1st out of 9 facilities. Among facilities sharing its ZIP code, it ranks 1st of 4. For 2026 staffing: total nurse hours rank #14,037 nationally and RN hours rank #13,482 nationally (#385 in MO). Our composite quality score of 71.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Florissant, visit: https://nursinghomesnearme.org/missouri/florissant/

Contact and Location

ADR
Address

13700 OLD HALLS FERRY ROAD, Florissant, MO 63033
Get directions on Google Maps

TEL
LLC
Legal Name

HELIA HEALTHCARE OF FLORISSANT LLC

MAP
Browse by Location

All Missouri ·
St. Louis County ·
Florissant ·
ZIP 63033

Facility Details

Number of Certified Beds 120
Average Residents / Day 63 (53% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County St. Louis County, MO
City Florissant, MO
ZIP Code 63033
Approved Since January 1, 1989
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 265341
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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