WEST CHESTER REHABILITATION AND HEALTHCARE CENTER – WEST CHESTER, PA

CMS Verified | 2026-03-01

West Chester Rehabilitation And Healthcare Center

800 WEST MINER STREET, West Chester, PA 19382
(610) 696-3120
180 beds
All West Chester facilities
2.0*
Overall
2.0*
Health Inspection
4.0*
Quality Care
2.0*
Staffing
67.84
Score /100
#9248
National Rank

#9248
of 14703 facilities
National
37.1% position
#385
of 657 in PA
State Rank
#18
of 20 in Chester
County Rank
#4
of 5 in West Chester
City Rank
#2
of 2 in ZIP 19382
ZIP Rank






About West Chester Rehabilitation And Healthcare CenterWest Chester Rehabilitation And Healthcare Center is located at 800 West Miner Street, West Chester, PA, reachable at (610) 696-3120. This For profit – Limited Liability company facility operates 180.0 certified beds and serves an average of 170 residents per day. It is part of the Marquis Health Services network (81 facilities nationwide). Medicare and Medicaid services have been provided since 1987-07-31. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

West Chester Rehabilitation And Healthcare Center

Address

800 West Miner Street, West Chester, PA 19382

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 180 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: MARQUIS HEALTH SERVICES

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 18 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
67.84
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9248 of 14703 nationally – #385 of 657 in Pennsylvania

Who Is This Facility Best For?

West Chester Rehabilitation And Healthcare Center may be considered for families with limited options in West Chester, PA, but its lower CMS ratings suggest careful due diligence is warranted. It scores well for both long-term residents and short-stay rehabilitation patients. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

4 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightWest Chester Rehabilitation And Healthcare Center currently provides 3 hours 20 minutes of total nurse staffing per resident per day, including 24 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 46.4% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 20 minutes
Nurse Aide Hours2 hours 3 minutes
Licensed Practical Nurse (LPN) Hours52 minutes
Registered Nurse (RN) Hours24 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 11 minutes
Weekend Registered Nurse (RN) Hours16 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 4 fine(s) totaling $83,889. 54 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 4
Total Fines Amount $83889.0
Payment Denials 0
Total Penalties 4
Abuse Flag on Record N
Total Weighted Health Survey Score 77.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,248
of 14,703
National
Bottom 37%
#385
of 657
PA State
Bottom 41% in PA
#18
of 20
️ Chester County
#18 of 20
#4
of 5
️ West Chester
#4 of 5
#2
of 2
ZIP 19382
#2 of 2

Nationally, West Chester Rehabilitation And Healthcare Center ranks 9248th out of 14,703 facilities (composite score: 67.8/100), placing it in the below average nationwide. Within PA, it ranks 385th out of 657 nursing homes. In West Chester, it ranks 4th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #10,739 nationally and RN hours rank #10,732 nationally (#558 in PA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank PA State Rank Note
2022 3.43 #8,494 / 14,703 #320 / 657 Below average
2023 3.59 #7,068 / 14,703 #254 / 657 Above average
2024 3.34 #9,696 / 14,703 #429 / 657 Below average
2025 3.54 #8,449 / 14,703 #368 / 657 Below average
2026 3.33 #10,739 / 14,703 #522 / 657 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank PA State Rank Note
2022 0.55 #7,697 / 14,703 #488 / 657 Below average
2023 0.41 #9,916 / 14,703 #578 / 657 Below average
2024 0.36 #11,197 / 14,703 #611 / 657 ⚠️ Bottom 25%
2025 0.45 #9,578 / 14,703 #552 / 657 Below average
2026 0.41 #10,732 / 14,703 #558 / 657 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

West Chester Rehabilitation And Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1987-07-31. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (610) 696-3120 or your local Medicaid office to verify current eligibility.

West Chester Rehabilitation And Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (2★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 67.8/100, placing it #9248 of 14703 facilities nationally and #385 of 657 in Pennsylvania. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at West Chester Rehabilitation And Healthcare Center receives a reported average of 3 hours 20 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 24 minutes; Licensed Practical Nurse (LPN) — 52 minutes; Nurse Aide — 2 hours 3 minutes. On weekends, total nurse staffing is 3 hours 11 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 46.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 4 fine(s) totaling $83,889. 54 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 4 fine(s) totaling $83,889, and 0 Medicare payment denial(s). Total penalties: 4. The Total Weighted Health Survey Score is 77.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, West Chester Rehabilitation And Healthcare Center ranks 9248th out of 14,703 facilities (composite score: 67.8/100), placing it in the below average nationwide. Within PA, it ranks 385th out of 657 nursing homes. In West Chester, it ranks 4th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #10,739 nationally and RN hours rank #10,732 nationally (#558 in PA). Our composite quality score of 67.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in West Chester, visit: https://nursinghomesnearme.org/pennsylvania/west-chester/

Contact and Location

ADR
Address

800 WEST MINER STREET, West Chester, PA 19382
Get directions on Google Maps

TEL
LLC
Legal Name

WEST CHESTER OPERATOR LLC

MAP

Facility Details

Number of Certified Beds 180
Average Residents / Day 170 (95% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Chester County, PA
City West Chester, PA
ZIP Code 19382
Approved Since July 31, 1987
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 395740
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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