Novato Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2007-10-31. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (415) 897-6161 or your local Medicaid office to verify current eligibility.

Novato Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 46.5/100, placing it #14330 of 14703 facilities nationally and #1142 of 1162 in California. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Novato Healthcare Center receives a reported average of 4 hours 17 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 30 minutes; Licensed Practical Nurse (LPN) — 49 minutes; Nurse Aide — 2 hours 59 minutes. On weekends, total nurse staffing is 3 hours 56 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 40.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Novato Healthcare Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 2 fine(s) totaling $90,206. 65 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $90,206, and 1 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 315.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Novato Healthcare Center ranks 14330th out of 14,703 facilities (composite score: 46.5/100), placing it in the bottom 25% nationwide. Within CA, it ranks 1142nd out of 1,162 nursing homes. For 2026 staffing: total nurse hours rank #3,217 nationally and RN hours rank #8,891 nationally (#539 in CA). Our composite quality score of 46.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Novato, visit: https://nursinghomesnearme.org/california/novato/