Norton Community Hospital Snf Unit is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2004-04-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (276) 679-9100 or your local Medicaid office to verify current eligibility.

Norton Community Hospital Snf Unit holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (5★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 87.2/100, placing it #1061 of 14703 facilities nationally and #24 of 289 in Virginia. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Norton Community Hospital Snf Unit receives a reported average of 8 hours 19 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 4 hours 19 minutes; Licensed Practical Nurse (LPN) — 45 minutes; Nurse Aide — 3 hours 14 minutes. On weekends, total nurse staffing is 7 hours 3 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 18.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 3 fine(s) over the 5-year period, totaling $1,950. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 40.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Norton Community Hospital Snf Unit ranks 1061st out of 14,703 facilities (composite score: 87.2/100), placing it in the top 10% nationwide. Within VA, it ranks 24th out of 289 nursing homes. For 2026 staffing: total nurse hours rank #76 nationally and RN hours rank #33 nationally (#4 in VA). Our composite quality score of 87.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Norton, visit: https://nursinghomesnearme.org/virginia/norton/