About Northwest Healthcare CenterNorthwest Healthcare Center is located at 4601 Pall Mall Road, Baltimore, MD, reachable at (410) 664-5551. This For profit – Corporation facility operates 91.0 certified beds and serves an average of 83 residents per day. It is part of the Communicare Health network (122 facilities nationwide). Medicare and Medicaid services have been provided since 2004-09-14. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
#6113 of 14703 nationally – #103 of 221 in Maryland
Who Is This Facility Best For?
Northwest Healthcare Center may be considered for families with limited options in Baltimore, MD, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Above-average staffing levels make it a good option for residents needing intensive nursing care.
Overall Rating 2022-2026
Total Nurse Hours/Day 2022-2026
Current Ratings (2026)
Overall Rating
★★★★★2 / 5
Health Inspection
★★★★★2 / 5
Staffing Rating
★★★★★4 / 5
Quality Measures (QM)
★★★★★4 / 5
Long-Stay QM Rating
★★★★★5 / 5
Short-Stay QM Rating
★★★★★3 / 5
5-Year Rating Trends
Overall Rating
Health Inspection Rating
Quality of Care (QM)
Staffing Rating
Average Residents per Day
Occupancy % (Residents / Beds)
Staffing InsightNorthwest Healthcare Center currently provides 3 hours 29 minutes of total nurse staffing per resident per day, including 37 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover stands at 36.5% — above the national average of ~35%.
Current Staffing Hours Per Resident Per Day (2026)
Total Nurse Staffing3 hours 29 minutes
Nurse Aide Hours2 hours 2 minutes
Licensed Practical Nurse (LPN) Hours50 minutes
Registered Nurse (RN) Hours37 minutes
Physical Therapist Hours1 minute
National average total nurse staffing is approximately 3.5 hours per day
Weekend Staffing Hours Per Resident Per Day (2026)
Weekend Total Nurse Hours3 hours
Weekend Registered Nurse (RN) Hours26 minutes
Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.
5-Year Staffing Trends
Total Nurse Hours/Day
Registered Nurse (RN) Hours/Day
Licensed Practical Nurse (LPN) Hours/Day
Nurse Aide Hours/Day
Total Staff Turnover %
Registered Nurse (RN) Turnover %
Compliance Summary⚠️ CMS has flagged Northwest Healthcare Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 36 fine(s) over the 5-year period, totaling $386,141. 9 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Nationally, Northwest Healthcare Center ranks 6113th out of 14,703 facilities (composite score: 74.6/100), placing it in the above average nationwide. Within MD, it ranks 103rd out of 221 nursing homes. In Baltimore, it ranks 18th out of 39 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 5. For 2026 staffing: total nurse hours rank #9,188 nationally and RN hours rank #6,295 nationally (#140 in MD).
Total Nurse Staffing – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
MD State Rank
Note
2022
2.99
#11,758 / 14,703
#202 / 221
⚠️ Bottom 25%
2023
2.99
#11,992 / 14,703
#190 / 221
⚠️ Bottom 25%
2024
3.08
#11,998 / 14,703
#201 / 221
⚠️ Bottom 25%
2025
3.34
#10,448 / 14,703
#161 / 221
Below average
2026
3.49
#9,188 / 14,703
#145 / 221
Below average
Registered Nurse (RN) Hours – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
MD State Rank
Note
2022
0.85
#3,320 / 14,703
#86 / 221
Top 25%
2023
0.76
#3,786 / 14,703
#84 / 221
Above average
2024
0.73
#4,094 / 14,703
#102 / 221
Above average
2025
0.74
#4,158 / 14,703
#88 / 221
Above average
2026
0.62
#6,295 / 14,703
#140 / 221
Above average
Total Nurse Rank – National (lower number = better)
Registered Nurse Rank – National (lower number = better)
Frequently Asked Questions
Northwest Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2004-09-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (410) 664-5551 or your local Medicaid office to verify current eligibility.
Northwest Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 74.6/100, placing it #6113 of 14703 facilities nationally and #103 of 221 in Maryland. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.
Each resident at Northwest Healthcare Center receives a reported average of 3 hours 29 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 37 minutes; Licensed Practical Nurse (LPN) — 50 minutes; Nurse Aide — 2 hours 2 minutes. On weekends, total nurse staffing is 3 hours per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 36.5%. Families are encouraged to ask about current staffing schedules during their facility visit.
⚠️ CMS has flagged Northwest Healthcare Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 36 fine(s) over the 5-year period, totaling $386,141. 9 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 43.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.
Nationally, Northwest Healthcare Center ranks 6113th out of 14,703 facilities (composite score: 74.6/100), placing it in the above average nationwide. Within MD, it ranks 103rd out of 221 nursing homes. In Baltimore, it ranks 18th out of 39 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 5. For 2026 staffing: total nurse hours rank #9,188 nationally and RN hours rank #6,295 nationally (#140 in MD). Our composite quality score of 74.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Baltimore, visit: https://nursinghomesnearme.org/maryland/baltimore/
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.