Nans Pointe Rehabilitation And Nursing is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-06-28. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (757) 539-8744 or your local Medicaid office to verify current eligibility.

Nans Pointe Rehabilitation And Nursing holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.8/100, placing it #9667 of 14703 facilities nationally and #198 of 289 in Virginia. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Nans Pointe Rehabilitation And Nursing receives a reported average of 3 hours 20 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 18 minutes; Licensed Practical Nurse (LPN) — 1 hour 9 minutes; Nurse Aide — 1 hour 53 minutes. On weekends, total nurse staffing is 2 hours 55 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 58.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $5,293. 88 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $5,293, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 242.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Nans Pointe Rehabilitation And Nursing ranks 9667th out of 14,703 facilities (composite score: 66.8/100), placing it in the below average nationwide. Within VA, it ranks 198th out of 289 nursing homes. In Suffolk, it ranks 3rd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #10,706 nationally and RN hours rank #12,605 nationally (#258 in VA). Our composite quality score of 66.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Suffolk, visit: https://nursinghomesnearme.org/virginia/suffolk/