Brooke Haven Healthcare – West Plains, MO

The Brooke Haven Healthcare located at 1410 North Kentucky Avenue, West Plains, MO 65775, with telephone number (417) 256-7975, is a Non profit – Corporation facility with 120 certified beds. It has an average of 61.8 residents per day and is classified under Medicare and Medicaid. The legal business name is Willow Health Care Inc.

This facility was first approved to provide Medicare and Medicaid services on 10/02/1989. It does not belong to a continuing care retirement community. The affiliated entity name is not listed. This facility has a Resident and Family Council.

The overall rating is 4 stars, with a health inspection rating of 4 stars, a quality measures rating of 3 stars, a long-stay QM rating of 2 stars, a short-stay QM rating of 3 stars, and a staffing rating of 3 stars.

The reported total nurse staffing hours per resident per day is 3 hours and 44 minutes, nurse aide staffing hours is 2 hours and 37 minutes, LPN staffing hours is 42 minutes, RN staffing hours is 25 minutes, and licensed staffing hours is 1 hour and 7 minutes. On weekends, total nurse staff hours per resident per day is 3 hours and 24 minutes, and registered nurse hours per resident per day is 21 minute. Physical therapist staffing hours per resident per day are 4 minutes.

The facility has reported 5 facility-related incidents, 4 substantiated complaints, no citations from infection control inspections, and 0 fines, with the total amount of fines in dollars being $0. The number of payment denials is 0, and the total number of penalties is 0.

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