OAK GROVE CENTER – WATERVILLE, ME

CMS Verified | 2026-03-01

Oak Grove Center

27 COOL ST, Waterville, ME 4901
(207) 873-0721
90 beds
All Waterville facilities
1.0*
Overall
1.0*
Health Inspection
2.0*
Quality Care
2.0*
Staffing
51.71
Score /100
#13816
National Rank

#13816
of 14703 facilities
National
6.0% position
#77
of 78 in ME
State Rank
#6
of 7 in Kennebec
County Rank
#2
of 3 in Waterville
City Rank
#2
of 3 in ZIP 4901
ZIP Rank






About Oak Grove CenterOak Grove Center is located at 27 Cool St, Waterville, ME, reachable at (207) 873-0721. This For profit – Corporation facility operates 90.0 certified beds and serves an average of 81 residents per day. It is part of the Genesis Healthcare network (193 facilities nationwide). Medicare and Medicaid services have been provided since 1993-01-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Oak Grove Center

Address

27 Cool St, Waterville, ME 4901

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 90 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: GENESIS HEALTHCARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 4 fine(s) over 5 years
5-Year Trend
Declining over 5 years
51.71
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#13816 of 14703 nationally – #77 of 78 in Maine

Who Is This Facility Best For?

Oak Grove Center may be considered for families with limited options in Waterville, ME, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

1 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightOak Grove Center currently provides 3 hours 34 minutes of total nurse staffing per resident per day, including 56 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 59.3%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 34 minutes
Nurse Aide Hours2 hours 3 minutes
Licensed Practical Nurse (LPN) Hours35 minutes
Registered Nurse (RN) Hours56 minutes
Physical Therapist Hours5 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 19 minutes
Weekend Registered Nurse (RN) Hours43 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $14,056. 45 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period.
Number of Fines (current period) 1
Total Fines Amount $14056.0
Payment Denials 2
Total Penalties 3
Abuse Flag on Record N
Total Weighted Health Survey Score 209.25 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#13,816
of 14,703
National
Bottom 10%
#77
of 78
ME State
Bottom 5% in ME
#6
of 7
️ Kennebec County
#6 of 7
#2
of 3
️ Waterville
#2 of 3
#2
of 3
ZIP 4901
#2 of 3

Nationally, Oak Grove Center ranks 13816th out of 14,703 facilities (composite score: 51.7/100), placing it in the bottom 25% nationwide. Within ME, it ranks 77th out of 78 nursing homes. In Waterville, it ranks 2nd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2026 staffing: total nurse hours rank #8,427 nationally and RN hours rank #2,475 nationally (#45 in ME).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank ME State Rank Note
2022 3.73 #6,137 / 14,703 #66 / 78 Above average
2023 3.53 #7,559 / 14,703 #69 / 78 Below average
2024 3.18 #11,219 / 14,703 #78 / 78 ⚠️ Bottom 25%
2025 3.39 #9,949 / 14,703 #72 / 78 Below average
2026 3.56 #8,427 / 14,703 #73 / 78 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank ME State Rank Note
2022 0.96 #2,386 / 14,703 #36 / 78 Top 25%
2023 0.71 #4,496 / 14,703 #62 / 78 Above average
2024 0.90 #2,426 / 14,703 #46 / 78 Top 25%
2025 0.99 #1,929 / 14,703 #31 / 78 Top 25%
2026 0.93 #2,475 / 14,703 #45 / 78 Top 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Oak Grove Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1993-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (207) 873-0721 or your local Medicaid office to verify current eligibility.

Oak Grove Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 51.7/100, placing it #13816 of 14703 facilities nationally and #77 of 78 in Maine. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Oak Grove Center receives a reported average of 3 hours 34 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 56 minutes; Licensed Practical Nurse (LPN) — 35 minutes; Nurse Aide — 2 hours 3 minutes. On weekends, total nurse staffing is 3 hours 19 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 59.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $14,056. 45 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $14,056, and 2 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 209.25 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Oak Grove Center ranks 13816th out of 14,703 facilities (composite score: 51.7/100), placing it in the bottom 25% nationwide. Within ME, it ranks 77th out of 78 nursing homes. In Waterville, it ranks 2nd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2026 staffing: total nurse hours rank #8,427 nationally and RN hours rank #2,475 nationally (#45 in ME). Our composite quality score of 51.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Waterville, visit: https://nursinghomesnearme.org/maine/waterville/

Contact and Location

ADR
Address

27 COOL ST, Waterville, ME 4901
Get directions on Google Maps

TEL
LLC
Legal Name

WATERVILLE SNF OPERATIONS, LLC

MAP
Browse by Location

All Maine ·
Kennebec County ·
Waterville ·
ZIP 4901

Facility Details

Number of Certified Beds 90
Average Residents / Day 81 (91% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Kennebec County, ME
City Waterville, ME
ZIP Code 4901
Approved Since January 1, 1993
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 205091
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org