HAMILTON ARMS CENTER – LANCASTER, PA

CMS Verified | 2026-03-01

Hamilton Arms Center

336 SOUTH WEST END AVENUE, Lancaster, PA 17603
(717) 393-0419
94 beds
All Lancaster facilities
3.0*
Overall
3.0*
Health Inspection
2.0*
Quality Care
3.0*
Staffing
58.36
Score /100
#12527
National Rank

#12527
of 14703 facilities
National
14.8% position
#539
of 657 in PA
State Rank
#26
of 31 in Lancaster
County Rank
#7
of 10 in Lancaster
City Rank
#1
of 2 in ZIP 17603
ZIP Rank






About Hamilton Arms CenterHamilton Arms Center is located at 336 South West End Avenue, Lancaster, PA, reachable at (717) 393-0419. This For profit – Limited Liability company facility operates 94.0 certified beds and serves an average of 90 residents per day. Medicare and Medicaid services have been provided since 1967-12-15. The facility currently holds a average (3-star) overall CMS rating.
Facility

Hamilton Arms Center

Address

336 South West End Avenue, Lancaster, PA 17603

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 94 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 8 fine(s) over 5 years
5-Year Trend
Declining over 5 years
58.36
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#12527 of 14703 nationally – #539 of 657 in Pennsylvania

Who Is This Facility Best For?

Hamilton Arms Center offers a mid-range care option in Lancaster, PA. It is particularly well-suited for long-term residents based on its Quality Measure scores.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHamilton Arms Center currently provides 3 hours 21 minutes of total nurse staffing per resident per day, including 32 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 40.0% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 21 minutes
Nurse Aide Hours1 hour 52 minutes
Licensed Practical Nurse (LPN) Hours57 minutes
Registered Nurse (RN) Hours32 minutes
Physical Therapist Hours4 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 7 minutes
Weekend Registered Nurse (RN) Hours22 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 3 fine(s) totaling $9,009. 17 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 3
Total Fines Amount $9009.0
Payment Denials 0
Total Penalties 3
Abuse Flag on Record N
Total Weighted Health Survey Score 39.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#12,527
of 14,703
National
Bottom 15%
#539
of 657
PA State
Bottom 18% in PA
#26
of 31
️ Lancaster County
#26 of 31
#7
of 10
️ Lancaster
#7 of 10
#1
of 2
ZIP 17603
Best in ZIP

Nationally, Hamilton Arms Center ranks 12527th out of 14,703 facilities (composite score: 58.4/100), placing it in the bottom 25% nationwide. Within PA, it ranks 539th out of 657 nursing homes. In Lancaster, it ranks 7th out of 10 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #10,585 nationally and RN hours rank #8,131 nationally (#434 in PA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank PA State Rank Note
2022 #14,124 / 14,703 #642 / 657 ⚠️ Bottom 5%
2023 3.13 #11,028 / 14,703 #503 / 657 ⚠️ Bottom 25%
2024 3.28 #10,286 / 14,703 #468 / 657 Below average
2025 3.22 #11,529 / 14,703 #561 / 657 ⚠️ Bottom 25%
2026 3.35 #10,585 / 14,703 #513 / 657 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank PA State Rank Note
2022 #14,124 / 14,703 #642 / 657 ⚠️ Bottom 5%
2023 0.55 #7,116 / 14,703 #435 / 657 Above average
2024 0.77 #3,558 / 14,703 #235 / 657 Top 25%
2025 0.60 #6,499 / 14,703 #387 / 657 Above average
2026 0.53 #8,131 / 14,703 #434 / 657 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Hamilton Arms Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1967-12-15. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (717) 393-0419 or your local Medicaid office to verify current eligibility.

Hamilton Arms Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (3★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 58.4/100, placing it #12527 of 14703 facilities nationally and #539 of 657 in Pennsylvania. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Hamilton Arms Center receives a reported average of 3 hours 21 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 32 minutes; Licensed Practical Nurse (LPN) — 57 minutes; Nurse Aide — 1 hour 52 minutes. On weekends, total nurse staffing is 3 hours 7 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 40.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 3 fine(s) totaling $9,009. 17 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 3 fine(s) totaling $9,009, and 0 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 39.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Hamilton Arms Center ranks 12527th out of 14,703 facilities (composite score: 58.4/100), placing it in the bottom 25% nationwide. Within PA, it ranks 539th out of 657 nursing homes. In Lancaster, it ranks 7th out of 10 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #10,585 nationally and RN hours rank #8,131 nationally (#434 in PA). Our composite quality score of 58.4/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Lancaster, visit: https://nursinghomesnearme.org/pennsylvania/lancaster/

Contact and Location

ADR
Address

336 SOUTH WEST END AVENUE, Lancaster, PA 17603
Get directions on Google Maps

TEL
LLC
Legal Name

HAMILTON ARMS CENTER OPCO LLC

MAP

Facility Details

Number of Certified Beds 94
Average Residents / Day 90 (97% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Lancaster County, PA
City Lancaster, PA
ZIP Code 17603
Approved Since December 15, 1967
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 395224
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org