NEW ALBANY CARE CENTER – COLUMBUS, OH

CMS Verified | 2026-03-01

New Albany Care Center

5691 THOMPSON ROAD, Columbus, OH 43230
(614) 855-8866
67 beds
All Columbus facilities
2.0*
Overall
2.0*
Health Inspection
5.0*
Quality Care
1.0*
Staffing
81.51
Score /100
#3024
National Rank

#3024
of 14703 facilities
National
79.4% position
#223
of 922 in OH
State Rank
#10
of 57 in Franklin
County Rank
#7
of 31 in Columbus
City Rank
#1
of 6 in ZIP 43230
ZIP Rank






About New Albany Care CenterNew Albany Care Center is located at 5691 Thompson Road, Columbus, OH, reachable at (614) 855-8866. This For profit – Limited Liability company facility operates 67.0 certified beds and serves an average of 56 residents per day. It is part of the Optalis Health & Rehabilitation network (37 facilities nationwide). Medicare and Medicaid services have been provided since 1998-04-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

New Albany Care Center

Address

5691 Thompson Road, Columbus, OH 43230

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 67 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Both
  • Automatic Sprinklers: Yes
  • Network: OPTALIS HEALTH & REHABILITATION

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
⚠️ 1 fine(s) over 5 years
5-Year Trend
Declining over 5 years
81.51
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#3024 of 14703 nationally – #223 of 922 in Ohio

Who Is This Facility Best For?

New Albany Care Center may be considered for families with limited options in Columbus, OH, but its lower CMS ratings suggest careful due diligence is warranted. It scores well for both long-term residents and short-stay rehabilitation patients. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

4 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightNew Albany Care Center currently provides N/A of total nurse staffing per resident per day, including N/A of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. RN staffing hours have fluctuated between 59 and 71 min/day over the past five years, indicating some instability in skilled nurse coverage. Total nursing staff turnover stands at 47.4% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing
Nurse Aide Hours
Licensed Practical Nurse (LPN) Hours
Registered Nurse (RN) Hours
Physical Therapist Hours

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours
Weekend Registered Nurse (RN) Hours

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $12,149. 23 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $12149.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 75.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#3,024
of 14,703
National
Top 21%
#223
of 922
OH State
Top 24% in OH
#10
of 57
️ Franklin County
#10 of 57
#7
of 31
️ Columbus
#7 of 31
#1
of 6
ZIP 43230
Best in ZIP

Nationally, New Albany Care Center ranks 3024th out of 14,703 facilities (composite score: 81.5/100), placing it in the top 25% nationwide. Within OH, it ranks 223rd out of 922 nursing homes. In Columbus, it ranks 7th out of 31 facilities. Among facilities sharing its ZIP code, it ranks 1st of 6. For 2025 staffing: total nurse hours rank #3,625 nationally and RN hours rank #1,111 nationally (#28 in OH).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank OH State Rank Note
2022 4.35 #2,665 / 14,703 #107 / 922 Top 25%
2023 4.34 #2,614 / 14,703 #91 / 922 Top 25%
2024 4.20 #3,165 / 14,703 #136 / 922 Top 25%
2025 4.17 #3,625 / 14,703 #145 / 922 Top 25%
2026 #14,175 / 14,703 #905 / 922 ⚠️ Bottom 5%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank OH State Rank Note
2022 0.98 #2,232 / 14,703 #75 / 922 Top 25%
2023 0.66 #5,170 / 14,703 #282 / 922 Above average
2024 0.74 #3,961 / 14,703 #197 / 922 Above average
2025 1.19 #1,111 / 14,703 #28 / 922 Top 10%
2026 #14,175 / 14,703 #905 / 922 ⚠️ Bottom 5%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

New Albany Care Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1998-04-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (614) 855-8866 or your local Medicaid office to verify current eligibility.

New Albany Care Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 81.5/100, placing it #3024 of 14703 facilities nationally and #223 of 922 in Ohio. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at New Albany Care Center receives a reported average of N/A of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — N/A; Licensed Practical Nurse (LPN) — N/A; Nurse Aide — N/A. On weekends, total nurse staffing is N/A per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 47.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $12,149. 23 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $12,149, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 75.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, New Albany Care Center ranks 3024th out of 14,703 facilities (composite score: 81.5/100), placing it in the top 25% nationwide. Within OH, it ranks 223rd out of 922 nursing homes. In Columbus, it ranks 7th out of 31 facilities. Among facilities sharing its ZIP code, it ranks 1st of 6. For 2025 staffing: total nurse hours rank #3,625 nationally and RN hours rank #1,111 nationally (#28 in OH). Our composite quality score of 81.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Columbus, visit: https://nursinghomesnearme.org/ohio/columbus/

Contact and Location

ADR
Address

5691 THOMPSON ROAD, Columbus, OH 43230
Get directions on Google Maps

TEL
LLC
Legal Name

NEW ALBANY CARE CENTER LIMITED

MAP
Browse by Location

All Ohio ·
Franklin County ·
Columbus ·
ZIP 43230

Facility Details

Number of Certified Beds 67
Average Residents / Day 56 (84% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Franklin County, OH
City Columbus, OH
ZIP Code 43230
Approved Since April 1, 1998
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 366155
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org