Florence Health Services is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1984-04-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (715) 528-4833 or your local Medicaid office to verify current eligibility.

Florence Health Services holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (3★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 50.1/100, placing it #13993 of 14703 facilities nationally and #301 of 323 in Wisconsin. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Florence Health Services receives a reported average of 3 hours 18 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 45 minutes; Licensed Practical Nurse (LPN) — 29 minutes; Nurse Aide — 2 hours 4 minutes. On weekends, total nurse staffing is 2 hours 54 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 50.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

Florence Health Services has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. 12 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 1 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 116.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Florence Health Services ranks 13993rd out of 14,703 facilities (composite score: 50.1/100), placing it in the bottom 25% nationwide. Within WI, it ranks 301st out of 323 nursing homes. For 2026 staffing: total nurse hours rank #11,070 nationally and RN hours rank #4,163 nationally (#226 in WI). Our composite quality score of 50.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Florence, visit: https://nursinghomesnearme.org/wisconsin/florence/