Massachusetts Veterans Home At Holyoke is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2025-04-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (413) 532-9475 or your local Medicaid office to verify current eligibility.

Massachusetts Veterans Home At Holyoke holds an overall CMS (Centers for Medicare & Medicaid Services) rating of N/A out of 5 stars. This is made up of three components: Health Inspection (N/A★), Staffing (N/A★), and Quality of Resident Care (N/A★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 70.0/100, placing it #8299 of 14703 facilities nationally and #192 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Massachusetts Veterans Home At Holyoke receives a reported average of 7 hours 35 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 2 hours 16 minutes; Licensed Practical Nurse (LPN) — 54 minutes; Nurse Aide — 4 hours 26 minutes. On weekends, total nurse staffing is 6 hours 33 minutes per resident per day. The CMS Staffing Rating for this facility is N/A out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

Massachusetts Veterans Home At Holyoke has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Massachusetts Veterans Home At Holyoke ranks 8299th out of 14,703 facilities (composite score: 70.0/100), placing it in the below average nationwide. Within MA, it ranks 192nd out of 341 nursing homes. In Holyoke, it ranks 7th out of 8 facilities. Among facilities sharing its ZIP code, it ranks 7th of 8. For 2026 staffing: total nurse hours rank #124 nationally and RN hours rank #170 nationally (#3 in MA). Our composite quality score of 70.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Holyoke, visit: https://nursinghomesnearme.org/massachusetts/holyoke/