Luther Manor At Hillcrest is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2004-03-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (563) 588-1413 or your local Medicaid office to verify current eligibility.

Luther Manor At Hillcrest holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 62.9/100, placing it #11101 of 14703 facilities nationally and #280 of 390 in Iowa. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Luther Manor At Hillcrest receives a reported average of 4 hours 14 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 37 minutes; Licensed Practical Nurse (LPN) — 17 minutes; Nurse Aide — 3 hours 20 minutes. On weekends, total nurse staffing is 3 hours 47 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 46.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $8,281. 11 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $8,281, and 1 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 59.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Luther Manor At Hillcrest ranks 11101st out of 14,703 facilities (composite score: 62.9/100), placing it in the bottom 25% nationwide. Within IA, it ranks 280th out of 390 nursing homes. In Dubuque, it ranks 7th out of 8 facilities. Among facilities sharing its ZIP code, it ranks 6th of 7. For 2026 staffing: total nurse hours rank #3,474 nationally and RN hours rank #6,271 nationally (#214 in IA). Our composite quality score of 62.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Dubuque, visit: https://nursinghomesnearme.org/iowa/dubuque/