LAKELAND HILLS CENTER – LAKELAND, FL

CMS Verified | 2026-03-01

Lakeland Hills Center

610 E BELLA VISTA DR, Lakeland, FL 33805
(863) 688-8591
120 beds
All Lakeland facilities
2.0*
Overall
1.0*
Health Inspection
5.0*
Quality Care
2.0*
Staffing
69.89
Score /100
#8353
National Rank

#8353
of 14703 facilities
National
43.2% position
#525
of 694 in FL
State Rank
#15
of 25 in Polk
County Rank
#8
of 12 in Lakeland
City Rank
#1
of 3 in ZIP 33805
ZIP Rank






About Lakeland Hills CenterLakeland Hills Center is located at 610 E Bella Vista Dr, Lakeland, FL, reachable at (863) 688-8591. This Non profit – Corporation facility operates 120.0 certified beds and serves an average of 111 residents per day. It is part of the Hearthstone Senior Communities network (8 facilities nationwide). Medicare and Medicaid services have been provided since 1974-12-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Lakeland Hills Center

Address

610 E Bella Vista Dr, Lakeland, FL 33805

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 120 Certified Beds
  • Ownership: Non profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: HEARTHSTONE SENIOR COMMUNITIES

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
⚠️ 1 fine(s) over 5 years
5-Year Trend
Declining over 5 years
69.89
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#8353 of 14703 nationally – #525 of 694 in Florida

Who Is This Facility Best For?

Lakeland Hills Center may be considered for families with limited options in Lakeland, FL, but its lower CMS ratings suggest careful due diligence is warranted. It scores well for both long-term residents and short-stay rehabilitation patients. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

1 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

4 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightLakeland Hills Center currently provides 3 hours 17 minutes of total nurse staffing per resident per day, including 30 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 51.5%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 17 minutes
Nurse Aide Hours2 hours 6 minutes
Licensed Practical Nurse (LPN) Hours41 minutes
Registered Nurse (RN) Hours30 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 5 minutes
Weekend Registered Nurse (RN) Hours22 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Lakeland Hills Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $214,420. 17 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 1
Total Fines Amount $214420.0
Payment Denials 1
Total Penalties 2
Abuse Flag on Record Y
Total Weighted Health Survey Score 315.5 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#8,353
of 14,703
National
Bottom 43%
#525
of 694
FL State
Bottom 24% in FL
#15
of 25
️ Polk County
#15 of 25
#8
of 12
️ Lakeland
#8 of 12
#1
of 3
ZIP 33805
Best in ZIP

Nationally, Lakeland Hills Center ranks 8353rd out of 14,703 facilities (composite score: 69.9/100), placing it in the below average nationwide. Within FL, it ranks 525th out of 694 nursing homes. In Lakeland, it ranks 8th out of 12 facilities. Among facilities sharing its ZIP code, it ranks 1st of 3. For 2026 staffing: total nurse hours rank #11,237 nationally and RN hours rank #8,944 nationally (#511 in FL).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank FL State Rank Note
2022 3.76 #5,901 / 14,703 #561 / 694 Above average
2023 3.19 #10,505 / 14,703 #624 / 694 Below average
2024 3.19 #11,139 / 14,703 #635 / 694 ⚠️ Bottom 25%
2025 3.13 #12,172 / 14,703 #673 / 694 ⚠️ Bottom 25%
2026 3.28 #11,237 / 14,703 #617 / 694 ⚠️ Bottom 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank FL State Rank Note
2022 0.42 #10,369 / 14,703 #570 / 694 Below average
2023 0.41 #10,042 / 14,703 #548 / 694 Below average
2024 0.33 #11,874 / 14,703 #614 / 694 ⚠️ Bottom 25%
2025 0.27 #13,103 / 14,703 #667 / 694 ⚠️ Bottom 25%
2026 0.49 #8,944 / 14,703 #511 / 694 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Lakeland Hills Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1974-12-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (863) 688-8591 or your local Medicaid office to verify current eligibility.

Lakeland Hills Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 69.9/100, placing it #8353 of 14703 facilities nationally and #525 of 694 in Florida. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Lakeland Hills Center receives a reported average of 3 hours 17 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 30 minutes; Licensed Practical Nurse (LPN) — 41 minutes; Nurse Aide — 2 hours 6 minutes. On weekends, total nurse staffing is 3 hours 5 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 51.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Lakeland Hills Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $214,420. 17 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $214,420, and 1 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 315.5 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Lakeland Hills Center ranks 8353rd out of 14,703 facilities (composite score: 69.9/100), placing it in the below average nationwide. Within FL, it ranks 525th out of 694 nursing homes. In Lakeland, it ranks 8th out of 12 facilities. Among facilities sharing its ZIP code, it ranks 1st of 3. For 2026 staffing: total nurse hours rank #11,237 nationally and RN hours rank #8,944 nationally (#511 in FL). Our composite quality score of 69.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Lakeland, visit: https://nursinghomesnearme.org/florida/lakeland/

Contact and Location

ADR
Address

610 E BELLA VISTA DR, Lakeland, FL 33805
Get directions on Google Maps

TEL
LLC
Legal Name

LAKELAND HILLS REHABILITATION CENTER, LLC

MAP
Browse by Location

All Florida ·
Polk County ·
Lakeland ·
ZIP 33805

Facility Details

Number of Certified Beds 120
Average Residents / Day 111 (93% occupancy)
Ownership Type Non profit – Corporation
Provider Type Medicare and Medicaid
County Polk County, FL
City Lakeland, FL
ZIP Code 33805
Approved Since December 1, 1974
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 105283
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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