Pontchartrain Health Care Center – Mandeville, LA

The Pontchartrain Health Care Center located at 1401 Highway 190, Mandeville, LA 70448, with telephone number (985) 626-8581, is a For profit – Corporation facility with 182 certified beds. It has an average of 114.1 residents per day and is classified under Medicare and Medicaid. The legal business name is Pontchartrain Guest House Inc.

This facility was first approved to provide Medicare and Medicaid services on 09/01/1994. It does not belong to a continuing care retirement community. The affiliated entity name is Inspired Healthcare Management. This facility has a Resident and Family Council.

The overall rating is 1 stars, with a health inspection rating of 2 stars, a quality measures rating of 1 stars, a long-stay QM rating of 1 stars, a short-stay QM rating of 1 stars, and a staffing rating of 2 stars.

The reported total nurse staffing hours per resident per day is 3 hours and 42 minutes, nurse aide staffing hours is 2 hours and 22 minutes, LPN staffing hours is 1 hour and 11 minute, RN staffing hours is 9 minutes, and licensed staffing hours is 1 hour and 20 minutes. On weekends, total nurse staff hours per resident per day is 3 hours and 18 minutes, and registered nurse hours per resident per day is 5 minutes. Physical therapist staffing hours per resident per day are 5 minutes.

The facility has reported 0 facility-related incidents, 10 substantiated complaints, 3 citations from infection control inspections, and 0 fines, with the total amount of fines in dollars being $0. The number of payment denials is 0, and the total number of penalties is 0.

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