MILAN HEALTH CARE CENTER – MILAN, MO

CMS Verified | 2026-03-01

Milan Health Care Center

52435 INFIRMARY ROAD, Milan, MO 63556
(660) 265-4032
100 beds
All Milan facilities
1.0*
Overall
1.0*
Health Inspection
2.0*
Quality Care
1.0*
Staffing
49.08
Score /100
#14109
National Rank

#14109
of 14703 facilities
National
4.0% position
#417
of 487 in MO
State Rank
#1
of 1 in Sullivan
County Rank
#1
of 1 in Milan
City Rank
#1
of 1 in ZIP 63556
ZIP Rank






About Milan Health Care CenterMilan Health Care Center is located at 52435 Infirmary Road, Milan, MO, reachable at (660) 265-4032. This For profit – Corporation facility operates 100.0 certified beds and serves an average of 88 residents per day. It is part of the Reliant Care Management network (29 facilities nationwide). Medicare and Medicaid services have been provided since 1984-05-04. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Milan Health Care Center

Address

52435 Infirmary Road, Milan, MO 63556

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 100 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: RELIANT CARE MANAGEMENT

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 4 fine(s) over 5 years
5-Year Trend
Declining over 5 years
49.08
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#14109 of 14703 nationally – #417 of 487 in Missouri

Who Is This Facility Best For?

Milan Health Care Center may be considered for families with limited options in Milan, MO, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

1 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightMilan Health Care Center currently provides 2 hours 16 minutes of total nurse staffing per resident per day, including 14 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 59.1%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing2 hours 16 minutes
Nurse Aide Hours1 hour 32 minutes
Licensed Practical Nurse (LPN) Hours29 minutes
Registered Nurse (RN) Hours14 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours1 hour 56 minutes
Weekend Registered Nurse (RN) Hours9 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Milan Health Care Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $49,897. 18 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $49897.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record Y
Total Weighted Health Survey Score 192.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#14,109
of 14,703
National
Bottom 5%
#417
of 487
MO State
Bottom 14% in MO
#1
of 1
️ Sullivan County
Best in county
#1
of 1
️ Milan
Best in city
#1
of 1
ZIP 63556
Best in ZIP

Nationally, Milan Health Care Center ranks 14109th out of 14,703 facilities (composite score: 49.1/100), placing it in the bottom 25% nationwide. Within MO, it ranks 417th out of 487 nursing homes. For 2026 staffing: total nurse hours rank #14,069 nationally and RN hours rank #13,462 nationally (#383 in MO).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MO State Rank Note
2022 0.10 #14,111 / 14,703 #437 / 487 ⚠️ Bottom 5%
2023 1.34 #14,098 / 14,703 #453 / 487 ⚠️ Bottom 5%
2024 1.86 #14,154 / 14,703 #446 / 487 ⚠️ Bottom 5%
2025 2.59 #13,942 / 14,703 #400 / 487 ⚠️ Bottom 10%
2026 2.26 #14,069 / 14,703 #448 / 487 ⚠️ Bottom 5%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MO State Rank Note
2022 0.10 #14,052 / 14,703 #432 / 487 ⚠️ Bottom 5%
2023 0.09 #14,089 / 14,703 #451 / 487 ⚠️ Bottom 5%
2024 0.23 #13,426 / 14,703 #388 / 487 ⚠️ Bottom 10%
2025 0.22 #13,681 / 14,703 #395 / 487 ⚠️ Bottom 10%
2026 0.24 #13,462 / 14,703 #383 / 487 ⚠️ Bottom 10%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Milan Health Care Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1984-05-04. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (660) 265-4032 or your local Medicaid office to verify current eligibility.

Milan Health Care Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 49.1/100, placing it #14109 of 14703 facilities nationally and #417 of 487 in Missouri. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Milan Health Care Center receives a reported average of 2 hours 16 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 14 minutes; Licensed Practical Nurse (LPN) — 29 minutes; Nurse Aide — 1 hour 32 minutes. On weekends, total nurse staffing is 1 hour 56 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 59.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Milan Health Care Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $49,897. 18 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $49,897, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 192.75 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Milan Health Care Center ranks 14109th out of 14,703 facilities (composite score: 49.1/100), placing it in the bottom 25% nationwide. Within MO, it ranks 417th out of 487 nursing homes. For 2026 staffing: total nurse hours rank #14,069 nationally and RN hours rank #13,462 nationally (#383 in MO). Our composite quality score of 49.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Milan, visit: https://nursinghomesnearme.org/missouri/milan/

Contact and Location

ADR
Address

52435 INFIRMARY ROAD, Milan, MO 63556
Get directions on Google Maps

TEL
LLC
Legal Name

BKY HEALTHCARE OF MILAN, INC

MAP
Browse by Location

All Missouri ·
Sullivan County ·
Milan ·
ZIP 63556

Facility Details

Number of Certified Beds 100
Average Residents / Day 88 (89% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Sullivan County, MO
City Milan, MO
ZIP Code 63556
Approved Since May 4, 1984
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 265238
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org