Willowbrook Healthcare is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2025-05-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (859) 651-2400 or your local Medicaid office to verify current eligibility.

Willowbrook Healthcare holds an overall CMS (Centers for Medicare & Medicaid Services) rating of N/A out of 5 stars. This is made up of three components: Health Inspection (N/A★), Staffing (N/A★), and Quality of Resident Care (N/A★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 70.0/100, placing it #8299 of 14703 facilities nationally and #141 of 268 in Kentucky. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Willowbrook Healthcare receives a reported average of 9 hours 17 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 50 minutes; Licensed Practical Nurse (LPN) — 2 hours 19 minutes; Nurse Aide — 5 hours 7 minutes. On weekends, total nurse staffing is 7 hours 56 minutes per resident per day. The CMS Staffing Rating for this facility is N/A out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

Willowbrook Healthcare has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Willowbrook Healthcare ranks 8299th out of 14,703 facilities (composite score: 70.0/100), placing it in the below average nationwide. Within KY, it ranks 141st out of 268 nursing homes. For 2026 staffing: total nurse hours rank #38 nationally and RN hours rank #285 nationally (#9 in KY). Our composite quality score of 70.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Carlisle, visit: https://nursinghomesnearme.org/kentucky/carlisle/